Intern - Food & Beverage, Whistling Straits

Work Mode: Onsite | Location: Kohler, WI | 6‑month internship (May – October). Applicants must be available for the full duration.

About the role

Kohler Food & Beverage interns will rotate through various outlets, gaining experience in both Front of the House (FOH) and Back of the House (BOH) operations. Interns will see all aspects of F&B operations—including service, associate training, inventory management, associate management, operating procedures—and will participate in projects such as menu development and special dining events.

Responsibilities

• Monitor the restaurant floor and facilitate communication between FOH and BOH.
• Execute all food and beverage orders, ensuring quality and presentation.
• Train in all restaurant positions to understand both BOH and FOH roles.
• Learn schedule creation, cash handling, office reporting, and social‑media management.
• Assist the outlet manager with cover forecasting, scheduling, payroll, and labor controls.
• Lead opening and closing procedures for the assigned outlet.
• Manage inventory levels, including daily product requisition, waste reduction, and inventory counts.
• Support department managers with special assignments.
• Conduct pre‑shift meetings for AM and PM staff.
• Attend weekly Food & Beverage staff or team meetings as needed.
• Perform daily administrative tasks such as purchasing, ordering, invoicing, scheduling, records control, and filing.
• Reconcile operational paperwork, including guest receipts and vendor invoices.
• Work with staff and management to ensure proper cost controls and inventory levels.
• Coordinate with restaurant staff to ensure smooth operation and guest satisfaction.
• Assist with food and beverage service during service periods.
• Observe guests, ensure satisfaction, and promptly respond to additional requests.
• Provide support to other restaurant areas as needed.
• Train front‑of‑house staff.
• Oversee dining‑room flow and proper station distribution.
• Resolve escalated guest concerns.
• Create and execute special projects and assignments.
• Answer telephone calls from guests.
• Perform duties of servers, bartenders, and hosts/hostesses as required.

Requirements

• Enrolled in a college or university pursuing a degree in Hospitality or Resort Management.
• Previous Food & Beverage experience is preferred.
• Must be 18 years or older.
• Authorized to work in the United States without sponsorship now or in the future.

Pay

Hourly rate: $12.80 – $20.00, depending on education, experience, and work location.

Benefits

• Competitive salary.
• Health, vision, and dental insurance.
• 401(k) plan with company matching.
• Ongoing personal and professional development opportunities.
• Access to Kohler’s rich history, creative culture, and community commitment.

Schedule

Part‑time position with weekday and weekend shifts; shift times vary between 6:00 am and 10:00 pm.