Intern, Community Growth and Systems

About the role

Storytime is building a platform that connects local businesses and creators, enabling authentic influencer campaigns for restaurants, cafés, fitness studios, retailers, and other neighborhood brands. As a fast‑growing, early‑stage company with a custom technology platform, we are looking for a Community Growth and Systems Intern to help shape the systems, processes, and community infrastructure that will support our next phase of growth. The intern will work closely with the founders and the community, growth, partnerships, and operations teams, focusing on creator communication, CRM management, and workflow optimization. This position is based in our SoHo, New York City office, with an expectation to be on‑site at least three days per week.

Responsibilities

• Manage and maintain Storytime’s internal CRM and creator‑management systems.
• Support creator sourcing, outreach, onboarding, re‑engagement, and ongoing community management.
• Execute recurring operational and administrative workflows accurately and consistently.
• Track creator activity, outreach, campaign participation, and other community‑growth metrics.
• Communicate directly with creators to build strong relationships within the Storytime community.
• Test new workflows, tools, and systems designed to make creator growth more scalable and efficient.
• Partner with the team on creator events, brand activations, growth initiatives, and operational projects.
• Identify repetitive or manual processes that could be simplified or automated, and contribute ideas for improvement.
• Contribute to improving internal systems, creator experience, and overall community growth.

Qualifications

• Currently pursuing a degree in Marketing, Communications, Business, Entrepreneurship, Information Systems, Operations, Technology, or a related field.
• Highly comfortable learning new software, platforms, and systems.
• Strong attention to detail with the ability to execute structured or repetitive processes reliably.
• Ability to learn how a process works, take ownership of it, and identify ways it could be improved.
• Curiosity about systems, workflows, automation, and how technology can increase business efficiency.
• Personable, confident, and enjoys communicating with people.
• Excellent written and verbal communication skills.
• Organized and able to manage multiple workflows simultaneously.
• Capable of balancing adherence to established processes with independent thinking for improvements.
• Interest in startups, technology, creator marketing, social media, or growth.
• Willingness to work on‑site in the SoHo office at least three days per week.

Nice to Have

• Experience working with CRM platforms.
• Familiarity with spreadsheets, databases, automation tools, or no‑code tools.
• Previous internship or work experience at an early‑stage startup.
• Understanding of influencer marketing, social platforms, or local commerce.

Success Metrics

During the first several months, the intern will:

• Learn how creators, brands, and internal teams interact with Storytime’s platform and operational systems.
• Take ownership of recurring creator‑growth and CRM workflows and execute them reliably.
• Identify at least one meaningful opportunity to simplify, automate, or improve an existing process.
• Help test and implement improvements to internal workflows or creator‑management systems.
• Become equally comfortable communicating directly with creators and working behind the scenes inside Storytime’s CRM.
• Use feedback, data, and firsthand experience to recommend system improvements as the company scales.

Benefits

• Opportunity to shape the future of local influencer marketing.
• Meaningful ownership over products used by real businesses and creators.
• Direct access to and mentorship from Storytime’s founders and leadership team.
• Collaborative, in‑person environment in SoHo.
• Work with leading creators, restaurants, and consumer brands.