Intern, Client Financial Services

About the role

As a Summer 2027 Intern on Cencora’s IT team, you will apply academic knowledge in a professional business environment, work on real business initiatives, collaborate with team members and leaders, develop professional skills, and contribute to projects that support Cencora’s purpose of creating healthier futures.

Internship details

Start date: June 7 2027

End date: August 13 2027

Location: Carrollton, TX

Responsibilities

• Timely updates of all contract pricing and membership information into the contract management database system.
• Serve as key contact for large revenue‑generating, government, and retail customers; lead problem‑resolution efforts for invoice inaccuracies and perform customer audits per sales contracts.
• Develop, maintain, and present customized customer reports to various levels of management.
• Create Customer Business Review presentations, relating and comparing data from different sources to illustrate quarterly trends.
• Maintain formulary contracts and generate customer‑tailored reports such as quote comparisons, restrictions reports, and membership add/delete reports.
• Maintain internal customer logs, validate periodic contract maintenance reports, and make appropriate database changes.
• Develop new approaches to contract administration processes to improve invoice accuracy and drive continuous process improvement measured by customer surveys.
• Act as key contact for the sales management team (Account Managers, Sales Directors, Sales VPs) for assigned customers, providing contracts & chargeback education and problem resolution.
• Establish and maintain contract documentation files within the MetaStorm system.
• Maintain exception reports that analyze customer contractual information and perform related analysis.
• Support implementation of management initiatives and collaborate with customers and functional areas to improve processes.
• Perform in‑depth analysis of contract discrepancies, identify root causes, and coordinate resolution across internal departments and suppliers.
• Participate in contract administration projects across the contracts & chargeback organization.
• Attend meetings, provide insight for problem resolution, and suggest department improvements professionally.
• Receive, identify, and resolve customer invoice discrepancies associated with contract and chargeback issues.
• Address pricing issues with customers in collaboration with customer service and suppliers; participate in customer visits as required.
• Assist in training related to contract administration and corporate compliance policies.
• Perform related duties as assigned.

Education and experience

• Currently pursuing a Bachelor’s degree in Finance, Business Administration, Accounting, or a similar financial discipline.
• Rising sophomore, junior, or senior at the time of the internship preferred.
• Must not require sponsorship to work in the United States now or in the future.

Skills and knowledge

• Highly motivated self‑starter with proven people/project leadership experience.
• Ability to work in an unstructured environment and make quick trade‑off decisions.
• Effective coaching, facilitation, presentation, and team‑building skills.
• Strong analytical and problem‑solving abilities.
• Ability to receive feedback and adapt in a dynamic work environment.
• Flexibility for relocation to support advancement opportunities.
• Excellent oral and written communication skills.
• Good project management, interpersonal, teamwork, and leadership skills.
• Strong organizational and time‑management capabilities.
• Proficiency with Microsoft Office applications, including Excel, PowerPoint, Outlook, and Teams.

Benefits

• Medical, dental, and vision coverage.
• Wellness resources addressing physical, emotional, financial, and social health.
• Support for working families, including backup dependent care, adoption assistance, infertility coverage, family‑building support, paid parental leave, and paid caregiver leave.
• Training programs, professional development resources, mentorship opportunities, employee resource groups, and volunteer activities.