Intern

Responsibilities

• Contact patients via phone, Epic software, texting and/or email to schedule appointments.
• Document attempts in Epic and other software as indicated.
• Schedule appointments appropriately per practice protocol.

Requirements

• Must possess a high school diploma or GED or be currently enrolled in HS and pass a literacy assessment.
• Excellent customer service skills.
• Ability to communicate using multiple tools—phone, email, Epic Software.
• Ability to document attempts in appropriate software per protocols.
• Ability to schedule patient appointments per practice protocol.

Benefits

• Competitive health, prescription, vision and dental benefits & wellness credit for eligible employees.
• 403(b) retirement plan with generous company match and “catch up” provision.
• Paid Time Off (PTO) & company paid holidays.
• Reimbursement for tuition, books and fees.
• Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program.
• Employer paid Short & Long Term Disability benefits for eligible employees.
• Discounts on auto & home insurance and Verizon plans.
• Mercy’s Rewards & Recognition Program rewarding employees for going above and beyond in living Mercy’s Mission and Values.

Pay

Min USD $16.00/Hr. Max USD $22.40/Hr.

Schedule

N/A

Qualifications

N/A

Skills

N/A

Company

Mercy Health Services

EEO Statement

Mercy Health Services is sponsored by the Sisters of Mercy. We are an Equal Opportunity Employer (EEO) recruiting talent for Mercy Health Services, which serves the greater Baltimore Metro and surrounding Maryland areas.