Intern - Assessment Team (Immediate Opening)

About the role

The Intern supports IDEA’s mission by contributing to day-to-day team operations, project execution, and administrative priorities while developing foundational professional skills in a collaborative work environment.

Location

This is a part-time hybrid position based in Texas with preference given to candidates who live in Austin, El Paso, Houston, Permian Basin (Midland/Odessa), Rio Grande Valley, San Antonio, and Tarrant County (Fort Worth), or who are willing to relocate.

Travel expectations

Travel to IDEA training events or step-back may be required.

Responsibilities

Essential duties

• Support assigned team with daily operational, administrative, and project-related tasks.
• Assist with organizing, tracking, and maintaining information relevant to team priorities.
• Prepare summaries, reports, presentations, or materials to support team initiatives.
• Support special projects and follow-up activities as assigned.

Additional duties

• Assist with maintaining shared resources, files, trackers, or digital content used by the team.
• Support documentation of project milestones, action items, and deliverables.
• Participate in department events, planning activities, or cross-functional initiatives as assigned.
• Provide logistical or administrative support for meetings, communications, and team deliverables.
• Observe and learn department workflows, systems, and processes to strengthen professional understanding.
• Contribute to continuous improvement efforts by identifying opportunities for organization and efficiency.
• Perform other duties as assigned in support of team and organizational priorities.

Requirements

Required experience

• Knowledge in Excel, PowerPoint, and Word
• Strong customer service skills
• Multi-task oriented

Preferred experience

• High School Diploma, associate or bachelor's Degree preferred
• Planning and organizing skills
• Interpersonal, relationship building skills
• Has propensity for actions, willing to make mistakes by doing in order to learn and improve quickly

Skills

• Make Strategic Decisions: Makes informed decisions by gathering reliable information, asking clarifying questions, and evaluating multiple options. Thoughtfully aligns choices with team objectives, current responsibilities, and the broader mission of the organization.
• Manage Work and Teams: Sets clear, measurable goals and regularly reflects on progress, adjusting actions as needed. Prioritizes work aligned with goals using a task management system and consistently meets deadlines through effective time management.
• Grow Self and Others: Demonstrates self-awareness by actively seeking and thoughtfully responding to feedback with curiosity and a growth mindset. Identifies development areas, implements feedback when appropriate, and pursues opportunities to build knowledge and skills.
• Build a Culture of Trust: Consistently demonstrates self-awareness and emotional intelligence, fostering psychological safety and trust within the team. Builds respectful, reliable relationships and engages in direct, compassionate feedback, supporting a culture of honesty and mutual respect.
• Communicate Deliberately: Communicates clearly and professionally, delivering concise messages tailored to the audience. Actively listens, engages in dialogue by asking and clarifying questions, and follows up to ensure shared understanding in both individual and group settings.

Physical requirements

• Must be able to sit for extended periods of time without being able to leave the work area
• Must be able to work independently with minimal supervision
• Must be able to lift and carry or otherwise move 15 pounds (occasionally)

Pay

Salary for this role is $11 hourly up to 20 hours/week.