Intermediate Universal Banker

Duties and Responsibilities

• Provide prompt, courteous and quality customer service to support customers banking needs by completing a variety of teller transactions.
• Execute financial transactions as requested, recognizing red flags regarding fraud and scams.
• Complete teller functions including but not limited to receiving checks and cash for deposits, verifying cash and endorsements, issuing receipts, cashier's checks, cashing checks and paying out funds on upon verification of signature and balance, balancing of cash drawer and maintaining established cash level.
• Absorb and assist customers with account changes or inquiries as well as any issues or questions.
• Maintain knowledge of, identify and recommend bank products and services to fulfill customer needs.
• Comply with Minnwest Bank policies and procedures as well as state and federal banking laws and regulations.
• Travel to various branches to provide staffing coverage due to unexpected illnesses, etc.
• Occasional travel to the Minnwest Bank Training Center in Eagan, MN for Universal Banker Training.

Requirements

• High school diploma or equivalent.
• At least one year of experience in a customer service environment.
• Strong communication and interpersonal skills.
• Proficiency with computer systems, particularly banking software.
• Ability to work independently and as part of a team.

Qualifications

• Valid driver's license and reliable transportation.
• Ability to travel up to 20% of the time.

Skills

• Customer service skills.
• Financial transaction processing.
• Computer literacy, especially banking software.
• Teamwork and collaboration.

Benefits

In addition to salary, Minnwest Bank offers a comprehensive benefits package, including incentive and recognition programs. Benefits include:

• Comprehensive Medical, Vision and Dental Insurance
• Retirement savings including 401(k) with Employer Match and Employee Stock Ownership Plan (ESOP)
• Paid Holidays and Competitive Paid Vacation Days
• Paid Parental Leave
• Short- and Long-Term Disability, Life, Critical Illness, and Accidental Insurance
• Tuition Reimbursement and Career Development Opportunities
• Employee Assistance Program (EAP)
• Paid Time Off to volunteer in your community

Pay

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. The salary range represents anticipated base pay for this role. The actual pay offered will consider internal equity and may vary based on factors including but not limited to work location, candidate’s job-related knowledge, skills, and experience, among other factors.

Schedule

This position requires travel to various branches to provide staffing coverage due to unexpected illnesses, etc. and occasional travel to the Minnwest Bank Training Center in Eagan, MN for Universal Banker Training.