Intermediate Quality Assurance Analyst

About the role

We are seeking a highly motivated and detail-oriented Intermediate Quality Assurance (QA) Specialist to join our hybrid team. In this role, you will play a key part in ensuring the quality, reliability, and performance of our products, maintaining high standards and delivering exceptional outcomes that meet both customer and business requirements.

Responsibilities

• Attend the office twice per month (middle and end of each month); dates and times will be communicated in advance
• Lead the design, development, and maintenance of comprehensive test strategies, plans, and test cases
• Execute and oversee manual and automated testing to ensure software quality, performance, and reliability
• Drive regression testing efforts to validate system stability across releases
• Identify, document, prioritize, and track defects through to resolution, ensuring high-quality outcomes
• Partner closely with development teams to troubleshoot issues, validate fixes, and ensure seamless integration
• Provide actionable feedback on usability, functionality, and overall system performance
• Collaborate with cross-functional teams to ensure consistent, high-quality product delivery
• Monitor and report on QA metrics, test progress, and defect trends to stakeholders
• Champion QA best practices, standards, and continuous improvement initiatives
• Mentor and support junior QA team members as needed

Qualifications & Skills

• Bachelor’s degree in Computer Science, Information Systems, or related field, or equivalent practical experience
• 3-5 years of experience in Quality Assurance, with demonstrated ownership of testing strategy and delivery
• Strong hands-on experience executing both manual and automated testing using modern QA methodologies and frameworks
• Hands-on experience with both manual and automated testing frameworks
• Strong working knowledge of SQL and scripting languages
• Experience with automation tools such as Selenium or similar frameworks
• Excellent analytical, problem-solving, and debugging skills
• Strong communication skills with the ability to influence both technical and non-technical stakeholders
• Prominent ability to manage multiple priorities and drive results in a fast-paced environment
• High attention to detail with a proactive, ownership-driven mindset
• Experience contributing to or leading Knowledge Management and QA process improvements
• Experience working within Agile teams or formal training in Scrum or Agile methodologies is considered a strong asset

Benefits

• Competitive compensation
• Quality medical, dental and vision coverage
• Competitive paid time off as well as paid holiday time
• 401(k) retirement (US) and GRRSP (CDN) programs
• Annual professional development funds - $1,500 USD annual per employee
• Book subscriptions with an extensive library in each office for personal and professional growth
• Flexible working hours which you can coordinate with your supervisor
• Ability for employees to work from a remote location (e.g., home) or office
• Personal meetings with direct managers approximately every four to six weeks to discuss career growth and advancement opportunities as well as other issues important to the employees
• Travel opportunities between Journal Technology offices and with clients

Pay

The Pay Range For This Role Is 75,000 - 80,000 USD per year(US)