Intermediate Information Services Support Analyst - Oracle

About the role

Our teams shape strategic initiatives, have passion, and work to improve health outcomes. They advance our mission and exemplify excellence, compassion, teamwork and purpose in all that they do.

Responsibilities

• Provides end user support using pertinent data and facts to identify and solve a range of moderately complex and non-standard requests and issues under moderate level of guidance and direction.
• Works collaboratively with technical and business team members to conduct problem research, root cause analysis and issue resolution.
• Participates in the implementation of application upgrades and installation of new releases.
• Maintains working knowledge of applications within their domain.
• Contributes to the overall support knowledgebase and training to other business and IT team members.
• Prioritizes and organizes own work.

Requirements

• Candidates for the position will be evaluated according to the following criteria and competencies.
• Preferred: 3-5 years’ experience in SQL Experience in Oracle BIP, OTBI, FDI Experience in Oracle HCM reporting
• Required: Bachelor's degree preferred or equivalent experience. 3-5 years of experience required. Requires Experience implementing or supporting applications. Ex. ERP, HR Payroll and Finance. Requires experience with MS Office (PowerPoint, Vizio, Word). Requires experience facilitating/ leading requirement gathering sessions.

Qualifications

• Candidates must meet the following qualifications:
• Preferred: 3-5 years’ experience in SQL Experience in Oracle BIP, OTBI, FDI Experience in Oracle HCM reporting
• Required: Bachelor's degree preferred or equivalent experience. 3-5 years of experience required. Requires Experience implementing or supporting applications. Ex. ERP, HR Payroll and Finance. Requires experience with MS Office (PowerPoint, Vizio, Word). Requires experience facilitating/ leading requirement gathering sessions.

Skills

• Strong Oracle reporting and SQL expertise are essential for success in this role.

Benefits

Indiana University Health is committed to providing a competitive compensation package and benefits including medical, dental, vision, life insurance, and retirement plans.

Pay

The salary range for this position is $70,000 - $90,000 annually.

Schedule

This position is a full-time, hybrid role with onsite responsibilities in Indianapolis, IN. Candidates within a drivable commute distance to Indianapolis will be considered.