Interior Design Professional | Retail Sales - Cleveland, OH

About the role

The Lyndhurst Design Center is positioned in Legacy Village, one of Cleveland’s most active and desirable west side residential markets. As a market leader blending cutting‑edge technology with personalized service, we create custom‑crafted furnishings that uphold a legacy of quality and craftsmanship – serving the Cleveland area for decades. We are looking to add 2 design professionals to our team. The ideal candidate for an Ethan Allen career is driven, works well in a team environment, and is equally passionate about design and sales. Ethan Allen has a unique ability to service, install, and deliver across the country. This role rewards those most who are inspired to operate their interior design business within our proven program.

An Ethan Allen Design Professional works closely with returning clients and new retail traffic in the design studio, remotely, online, and in the home to create individualized design solutions using Ethan Allen products and services. Scope of work includes space planning, fabric coordination, product selection and overall residential project design. Successful execution is evidenced by developing individualized designs and achieving performance goals in a flexible, relationship‑based selling environment. Our interior designers are measured based on performance categories, including teamwork, customer service, communication skills, decision making, project development, presentation, and technical skills. Professionals develop connections in the community, including to the trade and related industry, as well as market themselves across multiple channels.

Responsibilities

• Create design solutions that are consistent with the customer’s preference and budget.
• Sell Ethan Allen’s products and services.
• Represent the Ethan Allen brand in all customer interactions.
• When in the design center professionally greet customers to establish rapport and obtain appointments and in‑home consultations.
• Customarily and regularly make home calls to evaluate the customer’s needs and provide a total individualized design solution that closes the sale.
• Utilize grassroots marketing and a variety of social media platforms to develop and grow the business.
• Educate customers about the complimentary design service Ethan Allen provides, offering as little or as much design service as a customer desires.
• Stay current on design and color trends to create fashionable design solutions.
• Coordinate with the team to provide exceptional service to customers, before and after the sale, by promptly keeping customers informed of their order status including any delays.
• Participate as required in all corporate sponsored marketing and training programs.
• Educate customers on all the Ethan Allen sponsored finance options available to them.
• Contribute towards