Intelligence Analyst

About the role

ViaPath is seeking an Intelligence Analyst to provide direct support to corrections investigations staff. In this critical position, you will assist in developing actionable intelligence within facilities or approved outside law enforcement agencies within established timeframes. The role is based at our customer's facility in Farmington, NM.

Responsibilities

• Analyze data to establish trends within the facility and potential areas of interest
• Assist facility investigations using specialized software for data mining and link analysis
• Leverage database query languages (e.g., SSMS) and external data mining languages (e.g., Python) to interact with data
• Review and listen to offender telephone calls
• Establish a fundamental understanding of the facility’s operations, policies, procedures, and available data sources
• Demonstrate understanding of investigative and intelligence processes, including the intelligence cycle
• Proactively develop intelligence to support facility objectives and mission, if directed
• Submit detailed reports to the facility regarding intelligence findings
• Provide regular reports to superiors outlining level of support and benefit to the facility
• Offer guidance and training to facility staff
• Fulfill authorized requests for call recordings or related data
• Participate in court or administrative hearings as needed
• Maintain a high level of confidentiality and meticulous attention to detail
• Develop expertise in specialized areas such as OSINT, human trafficking, digital forensics, criminal organizations, fraud, probation, or parole

Requirements

• Bachelor’s Degree with a concentration in Criminal Justice, Security and Intelligence, or a Business-related field preferred; equivalent experience or a combination of education/experience will be considered
• Minimum of 2 years of experience conducting analysis aligned with the intelligence cycle (planning, collection, organization, analysis, reporting, feedback integration) or at least 2 years of substantial criminal investigative experience
• Ability to develop a fundamental understanding of intelligence processes in a correctional environment, including institutional operations and criminal procedures
• Excellent verbal and written communication skills
• Prepared to testify in court or administrative hearings as needed
• Proficient in Microsoft Windows OS and Microsoft Suite
• Ability to learn ViaPath and third-party software applications within the first six months of hire
• Ability to work in a fast-paced environment and meet deadlines
• Strong problem-solving and critical thinking skills with an interest in conducting analysis and reporting findings
• Ability to learn database query languages and external mining languages to build and run custom algorithms
• Experience with SSMS and Python preferred
• Ability to properly manage confidential information
• Fluency (written and verbal) in English is required; fluency in Spanish is desired
• Experience or expertise in OSINT, human trafficking, digital forensics, criminal organizations, fraud, or probation and parole preferred

Benefits

• Medical, Dental & Vision Insurance – Multiple plan options designed to support a variety of coverage needs
• Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) – Employer-provided contribution to the HSA for eligible medical plans; healthcare and dependent care spending accounts available
• Flexible Time Off (FTO) – Includes vacation and sick time
• Company Holidays
• Retirement Plan (401(k)) – Traditional and Roth 401(k) options available, including employer matching contributions
• Life & Disability Insurance – Company-paid basic life insurance and short-term disability; additional voluntary coverage available
• Employee Assistance Program (EAP) – Free, confidential support for personal, financial, and family matters
• Additional Well-Being Resources – Includes access to Care.com, Calm, Active&Fit, Telavet, LegalShield, and other lifestyle resources and discounted services

Eligibility for certain benefits may depend on employee status, work location, and applicable plan documents. Benefits and terms are subject to change.