Intelligence Analyst

About the role

ViaPath is seeking an Intelligence Analyst to provide direct support to corrections investigations staff. In this position, you will assist in developing actionable intelligence within facilities or approved outside law enforcement agencies. The role is based at our customer's facility in DeFuniak Springs, FL, and requires a team-oriented individual capable of multitasking with excellent communication skills.

Responsibilities

• Analyze data to establish trends within the facility and potential areas of interest.
• Assist facility investigations using specialized software for data mining and link analysis.
• Leverage database query languages (e.g., SSMS) and external data mining languages (e.g., Python) to interact with data.
• Review and listen to offender telephone calls.
• Establish a fundamental understanding of the facility’s operations, including policies, procedures, and available data sources.
• Demonstrate understanding of investigative and intelligence processes, including the intelligence cycle.
• Proactively develop intelligence to assist in accomplishing facility objectives and mission, if directed.
• Submit detailed reports to the facility regarding intelligence findings.
• Provide regular reports to superiors outlining the level of support and benefit to the facility.
• Offer guidance and training to facility staff.
• Fulfill requests for call recordings or other related data as authorized.
• Participate in court or other administrative hearings.
• Maintain a high level of confidentiality and meticulous attention to detail.
• Develop expertise in OSINT, human trafficking, digital forensics, criminal organizations, fraud, probation and parole, or other specialized areas.

Requirements

• A Bachelor’s Degree with a concentration in Criminal Justice, Security and Intelligence, or a Business-related field is preferred. Equivalent years of related experience or a combination of education/experience will be considered.
• Minimum of 2 years of experience conducting analysis aligned with the intelligence cycle (planning, collection, organization, analysis, reporting, and feedback integration) or at least two years of substantial criminal investigative experience.
• Ability to develop a fundamental understanding of intelligence processes in a correctional environment, including institutional operations and criminal procedures.
• Excellent verbal and written communication skills.
• Prepared to testify in court or other administrative hearings as needed.
• Proficient in Microsoft Windows OS and Microsoft Suite.
• Ability to learn ViaPath and third-party software applications within the first six months of hire.
• Ability to work in a fast-paced environment and meet deadlines.
• Strong problem-solving and critical thinking skills with an interest and ability to conduct analysis and report on findings.
• Ability to learn database query languages and external mining query languages to build and run custom algorithms. Experience with SSMS and Python is preferred.
• Ability to properly manage confidential information.
• Fluency (written and verbal) in English is required; fluency in Spanish is desired.
• Experience or expertise in OSINT, human trafficking, digital forensics, criminal organizations, fraud, or probation and parole is preferred.

Benefits

• Medical, Dental & Vision Insurance – Multiple plan options designed to support a variety of coverage needs.
• Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA) – Employer-provided contribution to the HSA for eligible medical plans. Healthcare and dependent care spending accounts available.
• Flexible Time Off (FTO) – Including vacation and sick time.
• Company Holidays – Paid time off for recognized holidays.
• Retirement Plan (401(k)) – Traditional and Roth 401(k) options available, including employer matching contributions.
• Life & Disability Insurance – Company-paid basic life insurance and short-term disability; additional voluntary coverage available.
• Employee Assistance Program (EAP) – Free, confidential support for personal, financial, and family matters.
• Additional Well-Being Resources – Includes access to Care.com, Calm, Active&Fit, Telavet, LegalShield, and other lifestyle resources and discounted services.

Eligibility for certain benefits may depend on employee status, work location, and applicable plan documents. Benefits and terms are subject to change.