Integration Specialist (Remote)

About the role

RainFocus is seeking an Integration Specialist to join their rapidly growing team. This position works with a variety of members including implementation teams and the integration team to deliver and support integration requirements for RainFocus products.

Primary Duties And Responsibilities

• Communicate clearly with peers and clients
• Work closely with Project Managers and Solution Consultants to manage tasks on time and within budget
• Absess, design, and develop integrations meeting customer requirements
• Assist Services teams with integration discovery and scoping
• Lead internal and external meetings with customers and vendors
• Manage integration timelines including notifying clients of changes to task dates or assigned resources
• Lead requirements sessions to discover integration needs, architect integrations and complete the integration build
• Provide direct technical client support
• Create design documents, test cases & unit testing
• Document integration elements prior to transitioning the integration to support
• Available for after hours support, when needed

Required Skills & Experience

• 1+ year of experience working with enterprise clients
• 2+ years of experience working with REST API’s and familiar with JSON
• 13 years of experience in a Professional Services consulting environment
• Experience with Integrations with Salesforce and Adobe Analytics
• Familiarity with API tools such as Postman, Swagger and SSOF
• Familiarity with Google Chrome development tools
• Understanding of web analytics and the ability to comprehend JavaScript
• Ability to work on multiple projects at once, set priorities, work independently, problem solve, improvise, and function as part of a team
• Technical ability to understand platforms and understand how they can and should work together
• Superior communications skills, both written and verbal
• Experience working with technical and non-technical teams
• Experience with Integrations with Salesforce and Adobe Analytics

Preferred Qualifications

• Bachelor’s degree in Computer Science, Information Systems or related field or equivalent professional experience
• SalesForce, Adobe Marketing Cloud, Marketo, SSO, and other marketing and events platform expertise/certifications