Integration Specialist, Core Services

What You'll Do

• Implement, configure, and support third-party integrations across the McLeod Software platform.
• Troubleshoot and resolve complex integration, data communication, and system connectivity issues.
• Support customer upgrades, server migrations, and interface changes.
• Partner with customers, vendors, and internal teams to implement solutions, gather requirements, and drive successful integration projects.
• Create and maintain technical documentation and assist with testing for product enhancements and custom solutions.
• Stay current on McLeod products, integration technologies, and industry trends while mentoring junior team members.

What You'll Bring

• Bachelor's degree with 2+ years of customer software support, implementation, or training experience, or 6+ years of equivalent experience.
• Intermediate knowledge of Microsoft Office Suite, required.
• Working knowledge of XML, Java, SQL, database operations, or related technologies.
• Strong analytical, troubleshooting, and communication skills.
• Working knowledge of the transportation industry, preferred.
• Preferred Experience with third-party software integrations or APIs.
• Transportation or logistics industry experience.
• Experience delivering customer training or technical consulting.