Integrated Health Navigator

About the role

The Integrated Health Navigator provides coordination for one-on-one primary care services and behavioral-health services for children and adult SMI members, while also establishing relationship bonds that strengthen clients' ability to thrive in their community.

Responsibilities

• Captures and coordinates primary care with healthcare providers and other professionals as necessary to promote whole-person care.
• Observes and removes barriers to accessing and actively participating in healthcare services for clients (such as transportation, insurance, health literacy, etc.).
• Captures and coordinates primary care services for preventive care such as well/annual visits and wellness screenings for cholesterol, diabetes, heart disease, asthma, and cancer.
• Captures and coordinates healthcare and supportive services to support the member in management of chronic conditions, such as diabetes, hypertension, smoking cessation, weight loss, and other healthy living support care.
• Captures and coordinates primary care services for diagnosis, primary care treatment plans and follow-up with healthcare providers.
• Captures and provides referral services to address social determinants of health that may be impacting member health outcomes and obtains pertinent resource materials for clients.
• Communicates with primary care and other healthcare providers regarding client medical and mental health conditions and strategies for recovery and informs clients of proposed treatment plans.
• Coordinates and provides non-clinical support services such as client advocacy and client education support.
• Transport or coordinates transportation for clients for medical appointments.

Qualifications

• Bachelor's Degree in social sciences or human services field preferred; a combination of experience and education may be considered.
• Relevant experience working in a behavioral-health setting.
• Level 1 Fingerprint Clearance Card
• Verification of education, employment, references
• MVR matching JFCS driving guidelines.
• AZ Driver's License and Valid Auto Insurance
• Bilingual preferred

Benefits

• Lucrative Performance Incentive Program
• Bonus Programs for both full-time and part-time employees
• Optional FREE Primary HealthCare plan for all employees and every member of their household
• This includes virtual doctor's visits, physicals, lab tests, x-rays, vaccinations, prescriptions, and telehealth
• Bilingual (Spanish-English)
• Salary Differential
• Flexible Scheduling and Telehealth Flexibility for many positions
• 401(k) Retirement Plan
• Tuition and license/certification reimbursement
• Professional development and career growth opportunities
• Clinical Supervision for Independent Licensure
• Generous paid time-off / sick time allocations
• Comprehensive Employee Benefits package, including medical, vision, dental, & more
• Employee Assistance Program
• Public Service Loan Forgiveness