Integrated Care Management Manager- Behavioral Health
About the role
The Manager of the Virtual Integrated Behavioral Health Collaborative Care Management (CoCM) Team is the operational and clinical leader responsible for delivering integrated behavioral health services with fidelity to the CoCM model. This role oversees day-to-day program operations, partners with ambulatory/primary care sites and psychiatric consultants, and ensures consistent workflows that support access, engagement, and outcomes.
Responsibilities
Provides clinical and administrative supervision, coordinating weekly case reviews, leading team meetings and training.
Manages hiring and performance evaluations, drives quality/outcomes reporting and improvement work.
Manages budget oversight, compliance with applicable policies/standards of care, service recovery/complaint resolution, and supports program expansion and external engagement.
Ensures processes support appropriate reimbursement for services rendered.
Collaborates with the multidisciplinary team in order to ensure efficient and purposeful integration of services for the patient.
Responsible for safe, efficient and effective care transitions, and ensures the patient and family are engaged in the plan of care.
Requirements
Requires a Bachelor’s Degree in Nursing with a Master’s Degree in Nursing preferred, or requires a Master's Degree in Social Work, for all incumbents newly hired or promoted into the position after September 15th, 2025.
Incumbents hired prior to this date require a Bachelor’s Degree in Nursing with a Master’s Degree in Nursing preferred, or require a Bachelor’s Degree in Social Work with a Master’s Degree in Social Work preferred.
Certification in Case Management preferred.
Requires strong clinical assessment; planning; and goal development skills.
Knowledge of Case Management principles and standard practices.
Knowledge of community resources and appropriate venues for care delivery.
Knowledge of state and national regulatory agency guidelines.
5-7 years of relevant experience required.
A strong clinical background with relevant leadership experience supporting patient care transitions.
Qualifications
Requires an active Registered Nurse (RN) license in the state of Indiana or an active Nurse Licensure Compact (NLC) RN license, or requires a Licensed Social Worker, LCSW preferred.
If Licensed Social Worker, LCSW must be obtained within 2 years of hire into the position.
Skills
Strong clinical assessment; planning; and goal development skills.
Knowledge of Case Management principles and standard practices.
Knowledge of community resources and appropriate venues for care delivery.
Knowledge of state and national regulatory agency guidelines.
Benefits
Indiana University Health offers competitive benefits including health insurance, retirement plans, and paid time off.
Pay
Salary range: $80,000 - $120,000 annually, commensurate with experience.
Schedule
Full-time, Monday-Friday, 8:00 AM - 5:00 PM.