Integrated Account Supervisor

About the role

The Integrated Account Supervisor is responsible for cultivating and nurturing strong working relationships with clients; developing and implementing effective, integrated communications strategies, goals and tactics; planning and executing successful campaigns; fostering solid working relationships with key media contacts and outlets; and analyzing and reporting campaign performance.

Essential Duties

• Creates and executes focused, cost-effective, results-oriented integrated communications programs for a variety of clients.
• Fully understands and recommends integrated agency services – media, creative, research, strategic planning, public relations, public affairs and promotions.
• Possesses financial management and supervisory skills; basic understanding of cost management in a communications-agency context.
• Maintains the profitability/performance of assigned accounts.
• Has a strong working knowledge of costs and timeframes associated with completing jobs.
• Proven client relationship development and management skills.
• Manages client expectations regarding budget and account work.
• Aggressively manages budgets through weekly and monthly review of detailed billing reports; alerts fellow leadership to challenges or issues with budgets.
• Develops community relations awareness by staying abreast of current news; liaising with chambers of commerce, city officials, area business councils; attending community events as appropriate, etc.
• Solves client crisis situations as necessary.
• Aids in new business development presentations.
• Coaches/provides guidance to junior employees when needed.
• Responsible for all client processes and billing in Advantage, ensuring all communication and billing is correct and done efficiently.
• Manages time entry on a weekly basis.

Required Qualifications

• Bachelor’s degree in public relations, advertising or a related subject from an accredited four-year college or university
• Minimum 7 years’ experience in public relations, advertising, communications, digital and social media, or a combination thereof
• Strong writing skills
• Class C driver’s license