Intake Staff Attorney

Maryland Legal Aid (MLA) provides life-changing civil legal assistance to eligible residents in every part of the State. Since 1911, MLA has provided high-quality legal services to low-income and marginalized individuals and communities—helping them remedy their civil legal issues and become empowered to overcome challenges, achieve stability and independence, and an overall better life. MLA is dedicated to preserving the basic human needs and basic human rights of clients, particularly as they navigate the justice system.

About the role

The Baltimore City Housing and Consumer Law Unit (“HCLU”) is hiring an Intake Attorney responsible for reviewing and advising housing and consumer online, telephone, and walk-in intakes, in consultation with the Chief Attorney and Supervising Attorney. This position handles initial client contact, completion of all required compliance documentation, initial investigation and advisement of client legal matters, and assists in the completion of bankruptcy petitions. The role works closely with the Chief Attorney and Supervising Attorney to determine next steps in all intakes, including potential full representation, referrals, or limited actions. HCLU is one of the busiest units at MLA and conducts online and telephone intakes Monday – Friday, and walk-in intakes Mondays, Wednesdays, and Fridays. This position will not have a caseload or provide direct representation of clients.

Responsibilities

• Screen clients for eligibility and make referrals as appropriate.
• Perform duties as needed by the HCLU and MLA, including compliance documentation, preparing bankruptcy petitions, and gathering relevant client documentation.
• Conduct preliminary and subsequent interviews with clients over the telephone, internet, and in person.
• Conduct initial factual investigation and analysis as well as quick legal research.
• Advise clients of results of initial investigation and research and counsel clients regarding their options.
• Maintain case records for clients in the Legal Server case management system.
• Work in consultation with Chief Attorney and Supervising Attorney on suggested next steps, including potential full representation, referrals, or limited actions.

Requirements

• Admitted to practice in the State of Maryland.
• One year or more of civil litigation experience; clinical or clerkship experience will be considered.
• Ability to conduct rapid legal research using Westlaw.
• Strong customer service skills, including the ability to empathize and assist people who are distressed.
• Ability to communicate complex legal concepts in simple terms.
• Strong attention to detail to ensure compliance with all internal and external rules and in documenting legal advice provided and suggested next steps.
• Ability to prioritize multiple legal issues under short deadlines.
• Ability to work in close consultation with Chief Attorney and Supervising Attorney to advise clients of next steps regarding their legal issues.

Work Environment

• Position is required to be in-person at MLA Baltimore City Office 3 days a week and may require a 4th day at the office.
• Work duties are typically performed in a general office setting with regular interaction via telephone, videoconference, instant messaging, and email, and in-person.
• Certain work duties may be performed in a community setting or remotely, in consultation with the Chief Attorney and Supervising Attorney.

Schedule

Work hours: 9:00am – 5:00pm, although earlier hours may occasionally be required.

Pay

Staff Attorneys will be paid in accordance with MLA’s Workers Union current salary scale, which is subject to revision annually through collective bargaining negotiations. Salary placements for attorneys are based on the earliest date of admission to a U.S. state bar, assuming eligibility to practice (either under the Maryland bar or under Rule 15 if another state bar) and continuous full-time legal work experience following the date of admission. The current salary range for the staff attorney classification is $74,575.00 - $115,112.00.

• One (1) year of experience: $75,695
• Five (5) years of experience: $80,175
• Ten (10) years of experience: $85,009

Benefits

• Health, dental, and vision insurance
• Life insurance
• 401(k)-retirement plan with employer contributions
• 2 weeks paid time off
• Sick leave
• 14 annual paid holidays
• Hybrid work arrangement

Additional Requirements

• Cover letter and writing sample required of all applicants.
• References will be required at the time of the final interview.