Intake Specialist

Overview

At the Larimer County Department of Human Services, we strive to be responsive and provide timely resources in partnership with our community so that individuals and families are healthy, supported, and safe. We are seeking a highly motivated, innovative, and enthusiastic staff member to join our Children, Youth and Family (CYF) Division as an Intake Specialist.

Responsibilities

• Conducting phone interviews and documenting referrals for both child and adult protection.
• Monitoring and managing a shared email inbox to ensure timely follow-up on incoming tasks and referrals.
• Providing crisis intervention and connecting clients and community members with appropriate resources.
• Responding to in-person requests, including walk-ins, runaways, and juveniles in law enforcement custody.
• Acting as a resource to clients and community members.
• Managing background checks, records requests (CPS/LE) and other requests to help support the agency.

Qualifications

• Two (2) years of experience in a directly related field or in the performance of similar duties and responsibilities required.
• A high school diploma or GED required.
• An associate's degree, or equivalent education, from an accredited college or university preferred.
• Possession of, or ability to obtain, certification as a Notary Public required.