Intake Spec (25511)

We are seeking an Intake Specialist to communicate with individuals in the community seeking OMH residential services. You will gather information, make referrals, and complete paperwork for youth and families entering the program. This onsite role reports to the Executive Program Director, Residential.

Responsibilities

• Receive initial phone inquiries and written referrals.
• Gather pertinent information to determine eligibility for services requested.
• Refer to alternate service providers as requested or needed.
• Gather and enter information into database including referral information, demographic data, change of status, etc.
• Meet with clients and families to communicate relevant information regarding services and to receive signatures on releases of information and intake paperwork.
• Prepare and distribute clinical record, admission paperwork and other documents for programs.
• Develop general knowledge of all services to meet the needs of callers, including in emergency situations.
• Schedule intake and admissions in collaboration with family and program.
• Other duties as assigned.

Requirements

• Bachelor’s degree in human services field.
• Prefer experience in human services field.
• Must pass physical.
• Must be able to complete TCI training.
• Must be able to lift 35 pounds.

Benefits

• Health care package: medical, dental, and vision
• Tuition reimbursement
• Paid time off
• Holiday Pay
• 401(K) plan
• Life Insurance
• Loan repayment assistance
• Free training/CEU opportunities

About Northern Rivers

At Northern Rivers Family of Services, we work together to make a difference in our clients' lives. Northern Rivers empowers children, adults, and families to change their lives and build stronger communities.