Intake Social Caseworker Supervisor (Emphasis on Youth in Conflict Assessments)

At Denver Human Services (DHS), we envision a healthy community where people are connected, supported, safe, and well. One in three people in Denver turn to DHS for support at all stages of life. Our employees help children, at-risk adults, families, and individuals navigate social and economic pressures by connecting them to services and experts who support their overall well-being.

About the Role

Denver Human Services works to protect Denver's children, youth, adults, and at-risk adults by providing services and advocacy while promoting family stability, respecting diversity, and working to create and strengthen connections to community resources. We work to prevent abuse by providing education, resources, and support to parents, families, and community organizations.

The Child Welfare Services division is seeking a visionary Social Caseworker Supervisor with an emphasis on Youth in Conflict assessments to directly manage Social Case Workers in our Intake Section. This section is primarily responsible for assessing new allegations of abuse/neglect of children ages 0-18, as well as concerns regarding youth in conflict and/or need for services and placement. The Intake Section operates in a fast-paced and demanding environment.

The Intake Social Caseworker Supervisor will coach, lead, and mentor staff, as well as handle the development, planning, and assignment of cases. The successful candidate will demonstrate exemplary leadership, flexibility, and experience empowering staff and managing a diverse workforce. The ideal candidate prioritizes the best interests of the child while adhering to the highest standards of practice.

Responsibilities

• Plans, assigns, and reviews the activities of social case workers performing case management functions and recommends changes in practices and procedures to increase operating efficiency and expedite workflow.
• Participates in the development of long-range and short-term plans and goals for the assigned area, establishes and/or monitors current methods and policies, and keeps management informed of trends and issues in the field and department.
• Screens assessments initially to determine level of risk to individuals/families and eligibility for services/programs, assigns assessments, meets with social case workers to discuss status, problems encountered, and alternative solutions.
• Reviews and discusses progress of assessments and worker's reports, providing technical guidance and direction in unusual and non-standard situations.
• Trains social case workers in social work techniques and methodologies, orients workers with appropriate laws, policies, regulations, and procedures, ensuring work conforms to standards and laws of state and federal agencies.
• Builds and maintains effective relationships with public and private community-based service providers and professional groups to exchange information, resolve concerns, and develop resources.
• Ensures staff prepares comprehensive records, reports, and documentation that comply with state and federal standards and requirements.
• Prepares, supports, and coaches staff who testify in court proceedings and provide expert testimony.
• Develops or modifies work plans, methods, and procedures, determining work priorities, assigning and distributing work, and reviewing work for accuracy and completeness.
• Develops performance enhancement plans, documents performance, provides feedback, and formally evaluates employee work.
• Responds to formal and informal employee grievances, prepares written responses, documents causes for disciplinary action, and initiates letters of reprimand or formal recommendations for disciplinary action.
• Performs other related duties as assigned.

Requirements

• Intake experience preferred.
• Experience with Differential Response and Partnering for Safety.
• Supervisory experience leading, supervising, and/or coordinating staff.

Qualifications

• Education: Bachelor's Degree from a higher education institution with coursework related to child welfare or adult protective services social caseworker responsibilities. Examples include human behavior development, child development, family intervention techniques, diagnostic measures, social work, sociology, psychology, psychiatry, gerontology, nursing, special education, guidance and counseling, criminal justice, or other human behavioral sciences or therapeutic techniques.
• Experience: Requirements as set forth in Colorado Department of Human Services Volume 7 and/or Volume 30 regulations. No substitution of experience for education is permitted; additional appropriate education may substitute for experience.
• Licensure & Certification:
  • Valid Driver’s License at the time of application (must be kept current as a condition of employment).
  • Certification as a social case worker supervisor in Child Welfare or Adult Protective Services in accordance with CDHS regulations.

Please attach your official or unofficial transcripts of your completed undergraduate and/or graduate degree and a list of professional references to your application.

Benefits

• A guaranteed life-long monthly pension, once vested after 5 years of service.
• 457B Retirement Plan.
• 132 hours of PTO earned within the first year, plus 12 paid holidays, 1 personal holiday, 1 Wellness day, and 1 volunteer day per year.
• Competitive medical, dental, and vision plans effective within 1 month of start date.

Pay

The target pay range for this position is $80,217 - $90,000 per year. The full salary range is $80,217.00 - $132,358.00.

Schedule

The City and County of Denver supports a hybrid workplace model. Employees work where needed, at a job site several days a week and off-site as needed. Employees must work within the state of Colorado on their off-site days.