Intake Lead - Spanish Speaking Preferred

Job Summary

While assisting the Intake District Manager with the carrying out the vision of the agency, this position is responsible for assisting with the oversight of intakes conducted for all four counties within the San Andreas Regional Center catchment area. This is a key lead position which has an essential role in supporting the intake district manager with the referral process and providing qualitative professional services to consumers, their families, and the community.

Essential Job Functions

• Develops and facilitates intake inquiry orientations/presentations for applicants, employees, and the general public
• Develops performance objectives in collaboration with district manager so that continuous improvement can occur
• Sets standards of accountability for staff in producing required intake case management documentation
• Responsible for tracking and reporting of monthly intake statistical data
• Provides comprehensive training to new staff and ongoing training after the initial training period is over
• Participates in and/or leads collaborative practice with various community agencies
• Prepares and provides professional reports which relate to intake process, including intake inquiry tracking
• Assists with developing knowledge of generic resources among service coordinators
• Gathers data and produces initial and/or ongoing assessments
• Creates/assigns inquiry numbers for all applicants for all counties
• Identifies and collects records needed for an intake assessment
• Presents assessment data to Interdisciplinary Team (IDT) for intake purposes, including appropriateness of referral and eligibility determination
• Handles intake referrals made via various modes of communication including but not limited to phone calls, walk-ins, email inquiries, fax, etc...
• Expertise in regional center eligibility criteria, services, and due process
• Properly assesses and determines the next steps for referrals
• Knows all resources that serve our consumers who reside in various districts
• Intervenes effectively in crisis situations in order to eventually effect stability
• Knows Title 17 and Title 22 licensing and DDS requirements
• Affirms that all consumers and families are informed verbally and in writing of their right to appeal every time a decision is made to change, alter, or deny a service, including eligibility for an intake assessment
• Knowledge of the SANDIS case management system
• Travel to all four counties in catchment area as needed

Other Duties as Assigned

MONTHLY STIPEND FOR BILINGUAL SPEAKING!

Monthly Stipend for Bilingual Speaking

We offer a competitive benefits package designed to support your health, well-being, and future. Employees receive free medical coverage (yes, free for employees!), along with free dental and vision insurance for your dependents. Our benefits include a CalPERS pension plan, offering rare, long-term financial security through a lifetime pension, excellent health benefits, and overall career stability. Additional benefits include a 403(b) retirement plan, flexible spending accounts, and an Employee Assistance Program (EAP).

Benefits

• Five days of paid education leave per fiscal year
• Vacation time, sick leave, 12 paid holidays and 2 floating holidays
• Life insurance, with options for additional coverage
• Access to an employee discounts portal full of great deals
• We offer flexible work schedules and select hybrid positions, promoting a healthy and balanced work-life experience

Salary Description

$8,024 - $9,756 Monthly (depending on experience)