Intake Clinician - 5k Bonus

Pay

Starting at $35.23 per hour with a $5,000 sign-on bonus. Shift differential applies. Competitive compensation with industry-leading annual performance-based bonus opportunity.

Schedule

Evenings, five 8-hour shifts (3:00 p.m.–11:30 p.m.), every other weekend. Full-time.

Benefits

• Comprehensive medical, dental, and vision insurance
• 401(k) with company match
• Generous paid time off for vacation, sick days, and holidays
• Professional development and leadership training

About the role

Clinical professional responsible for facilitating admissions, clinical intake assessments, and utilization review processes to assure continuity for the most appropriate level of care for patients and their benefit/resource utilization.

Responsibilities

• Respond to inquiries about the facility within policy timeframes.
• Develop therapeutic relationships with patients and families.
• Perform benefit eligibility verification to ensure patient benefits are active at admission.
• Communicate benefit eligibility to the business office and the patient or significant other.
• Collaborate with facility medical and psychiatric personnel to ensure appropriate recommendations regarding pending referrals.
• Coordinate admission and transfer from referral sources and between levels of care within the facility.
• Maintain knowledge of milieu management.
• Communicate projected admissions to designated internal representatives promptly.
• Ensure all clinical information from referral sources or patients (including medical comorbidity information) is received prior to patient admission when possible.
• Schedule and complete pre-admission assessments, consult with the admitting physician, and communicate disposition recommendations to the patient or family.
• Prepare and maintain appropriate medical record documentation to support authorization at the requested level of care.
• Complete initial pre-authorization for treatment and admission prior to admission when possible, and within payor timeframe guidelines.
• Admit the patient to the registration and accounting system.
• Complete all admission and consent forms with the patient.
• Demonstrate a positive, empathetic, and professional attitude toward customers at all times.
• Acknowledge and work to resolve complaints when patient needs are not met; recognize patient safety as a top priority.
• Coordinate care for patients not being admitted and ensure appropriate follow-up care and referrals.
• Demonstrate a sense of urgency related to patient safety and provide excellent customer service.
• Conduct safety checks and ensure supervision at 15-minute intervals per special precautions or individualized supervision guidelines.
• Perform other functions and tasks as assigned.

Requirements

• Master’s degree in a social services field (psychology, counseling, social work, sociology, health administration, nursing) or RN licensure.
• One or more years’ experience in mental/behavioral health working with individuals in a clinical or observational capacity preferred.

Qualifications

• Current licensure as preferred for the area of clinical specialty, as designated by the state in which the facility operates.
• CPR and de-escalation/restraint certification required (training available upon hire and offered by facility).
• First aid certification may be preferred based on state or facility requirements.

Management reserves the right to add or remove duties when circumstances dictate (e.g., emergencies, changes in workload, rush jobs, or technological developments).