Intake & Authorization Coordinator

Join a home health team that makes a real impact every day in El Paso, TX.

About the role

We’re seeking an Intake & Authorization Coordinator to support patient onboarding, scheduling, and insurance processes. If you thrive in a fast-paced environment and enjoy helping patients receive timely care, this role is for you.

Responsibilities

• Complete intake for new referrals and gather clinical information
• Verify insurance eligibility for Medicare, Medicare Advantage, and Commercial plans
• Coordinate nursing and therapy scheduling
• Serve as Therapy Coordinator, managing communication and visit planning
• Submit and track home health insurance authorizations

Requirements

• Minimum of 1 year of home health experience
• Bilingual: English & Spanish
• Experience with insurance verification and/or authorizations preferred
• Knowledge of clinical/medical terminology
• Ability to multitask, prioritize, and work under pressure in a fast-moving environment
• Strong communication skills and experience answering and making telephone calls
• Preferably familiar with Axxess EMR
• Strong organizational skills, attention to detail, and computer proficiency

Benefits

• Make a positive impact in the lives of others through the work you do
• Family-oriented culture that promotes work-life balance
• Online training, growth opportunities, and ability to earn CEUs
• Paid Time Off (PTO)
• Holiday Pay
• Healthiest You benefits
• 401(k) retirement plan

About the company

Founded in 1966, Interim HealthCare is the nation’s first home care company and a leading employer. Operating through 300+ offices, our commitment is expressed through a family-oriented culture that values home care professionals and prioritizes putting patients first. Join a nationwide network making a positive impact in the lives of others through meaningful work.