Intake and Referral Attorney

Thompson Law is a premier personal injury firm dedicated to representing individuals and families whose lives have been upended by preventable tragedies. We launched in Texas and now serve clients in key markets across the country, recovering over $2.1 billion for our clients. Recognized by Top Verdict for hundreds of our results and named among the Best Law Firms in the U.S., we pair relentless advocacy with true client commitment to drive exceptional results.

About the role

We are seeking a driven, experienced Intake and Referral Attorney to oversee our growing intake department and lead our referral partner network in our Dallas office. As an Attorney at Thompson Law LLP, you will play a pivotal role in our client acquisition process. Your primary responsibility will be to assist and guide our intake paralegals in evaluating new clients, providing legal counsel, and ensuring a seamless transition for clients into our firm's services. You will also partner with firm leadership to optimize case intake, distribution, and tracking of referred cases, ensuring that referral opportunities are maximized and revenue is accurately managed. The role demands a robust understanding of personal injury law and excellent client service skills to effectively assess and address potential clients' needs.

Responsibilities

• Intake Management
  • Provide legal expertise and guidance to the intake team during the initial client consultation phase
  • Analyze potential personal injury cases to determine their viability and alignment with the firm's standards
  • Offer legal counsel to the intake team regarding the complexities and potential strategies for new cases
  • Ensure a high standard of client service and care during the intake process
  • Collaborate with other departments to streamline the client onboarding process
  • Maintain up-to-date knowledge of personal injury law and practice
• Referral Partner Management
  • Build, maintain, and strengthen relationships with national referral partners
  • Collaborate with leadership on developing and executing the referral partner strategy
  • Identify and update criteria for cases to be referred out
  • Manage process surrounding maintained interest cases
• Case Oversight & Optimization
  • Ensure referral opportunities are fully leveraged across practice areas
  • Optimize case distribution to referral partners based on volume, type, and historical results
  • Track and monitor case status with partners; follow up regularly to ensure timely updates
• Data & Reporting
  • Maintain an updated referral case log for active matters
  • Collaborate with the finance team to forecast referral revenue and analyze performance
  • Provide leadership with regular reports on case distribution, status, and revenue impact

Requirements

• A Juris Doctor degree from an accredited law school
• Confirmation to practice law in the State of Texas
• A minimum of 5 years of legal experience, with at least 2 years specifically in personal injury law
• Strong relationship management skills; ability to engage with attorneys and partners nationwide
• Data-driven mindset with comfort in tracking, analyzing, and reporting outcomes
• Excellent organizational skills and ability to manage multiple referral relationships simultaneously
• High initiative, professional presence, and ability to work collaboratively with attorneys and finance teams

Preferred Qualifications

• Fluency in Spanish is highly desirable
• Experience in a client-facing role within a legal setting
• Demonstrated ability to handle high-pressure situations with professionalism
• Familiarity with Lexamica

Benefits

• Competitive base salary plus generous bonuses (total compensation is limited only by your ambition)
• Bonuses are paid monthly
• Medical, dental, and vision insurance
• Life insurance
• FSA/HSA options
• Paid time off, sick time, and paid holidays
• 401(k) with employer matching contributions
• Opportunity to be part of a nationally growing law firm
• Professional development programs