Intake and Continuing Recovery Specialist I

General Function

The Intake and Continuing Recovery Specialist 1 serves individuals before they come to Y-Haven and after they leave. The ICR Specialist 1 reviews referrals, conducts outreach, screens and admits individuals to Y-Haven and is responsible for helping Y-Haven meet its census goals. The ICR Specialist 1 also provides SUD Counseling and Case Management services to help former residents with their recovery and with preventing homelessness.

Essential Functions

• Answer the intake hotline, return missed phone calls, and respond to referral messages left in the intake email account.
• Provide admission eligibility screenings for Y-Haven, Open Door, and Rising Hope.
• Identify comorbid conditions, such as chronic physical and mental illness.
• Provide intake, admission, assessment, and orientation services to new residents.
• Provide case management services as needed to prospective residents preparing for admission.
• Provide individual case management, counseling, and crisis intervention services to a caseload of former residents who remain clinically active after leaving residency.
• Facilitate Outpatient group counseling with current and former residents who have completed IOP.
• Coordinate with Clinical Director on all critical clinical issues.
• Participate in daily team meetings, quality assurance meetings, in-service trainings and coordination meetings.

Program

• Recruit residents for Y-Haven, Rising Hope, and Open Door.
• Conduct screening and assessments wherever clients are located as needed, including emergency shelters, detox units, streets, jails, prisons, hospitals, etc.
• Visit shelters and detox programs as needed to interview program candidates.
• Recruit residents who have recently left or are preparing to leave Y-Haven, Rising Hope, and Open Door for the Continuing Recovery program.
• Provide triage assessments and/or collect existing assessments for all new residents at admission.
• Provide comprehensive diagnostic assessments or diagnostic assessment updates within seven (7) days of admission for all new residents whose assessments are not available at admission.
• Auxiliary role in facilitating Intensive Outpatient Program (IOP) groups on a limited, as needed basis.
• Maintain medication self-administration for residents on a limited, as needed basis.
• Provide direct reimbursable clinical services 40% of each workday.
• Be visibly involved with clients, volunteers and staff in a positive, friendly manner that communicates and demonstrates the YMCA’s core values of caring, honesty, respect and responsibility.

Qualifications

• Three years post-secondary education in Human Services and/or Chemical Dependency Required.
• Bachelor’s Degree in Psychology, Social Work or related field preferred.
• Extensive knowledge of issues affecting the homeless population, chemical dependency and mental illness is necessary.
• 3+ years’ experience in social service field, successful experience in intake, screening and assessment.
• Certified Chemical Dependency Assistant (CDCA) required.
• Licensed Clinical Chemical Dependency Counselor III (LCDCIII), Licensed Professional Counselor (LPC) or Licensed Social Worker (LSW) Preferred.
• CPR, First Aid, AED certifications and Child Abuse Prevention training within 30 days of hire date.