Insurance Verification Specialist II (31081)

Position purpose

Verify patient insurance and co‑payments prior to office appointments and procedures.

Responsibilities

• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• Pre‑verify patients seeing treatment for physician consultations and procedures.
• Using various documents, determine if GI Alliance accepts the patient’s insurance.
• Effectively communicate to patients their financial responsibility (co‑pay, deductible expenses, etc.) based on their insurance coverage.
• Verify patient insurance by means of phone, fax, and web.
• Enter benefits data for patients accurately in EMR.
• Refer complex issues to the supervisor for review and/or action.
• Provide quality service to patients.
• Work on insurance billing projects, as assigned.
• Perform other duties as assigned.

Qualifications

• Education: High school diploma or equivalent.
• Experience: Two (2) to four (4) years of insurance verification experience preferred.
• Level II Status: Intermediate experience (4+ years) and/or acting more independently; takes on additional duties to assist the office.
• Strong and consistent performer.
• Understanding of medical terminology and CPT and ICD‑10 coding.
• Critical thinking.
• Excellent communication skills, both written and verbal.
• Proficient technical (computer) skills.
• Ability to multi‑task and prioritize.
• Self‑motivated with initiative.
• Strong sense of ethics.

Location

This position is onsite at TDDC GCSA Datapoint San Antonio – San Antonio, TX, USA.