Insurance Verification Coordinator

About the role

Grow Your Career. Make a Difference. Thrive in Outpatient Care. As an Insurance Verification Coordinator at CORA Physical Therapy, you’ll play a key role in ensuring accurate insurance verification and documentation for patient admissions. You’ll manage benefits, authorizations, and financial responsibility communications to support a seamless patient experience—all while working remotely in a fast-paced environment. This is a full-time, remote position.

Responsibilities

• Verify patient insurance coverage for therapy benefits, co-payments, limitations, and visit approvals.
• Communicate benefit details to patients and practice staff.
• Advise patients on financial responsibility (copay/deductible amounts and payment expectations).
• Maintain daily reports to track authorizations and scheduling needs.
• Answer incoming calls promptly and professionally, providing excellent customer service.
• Ensure patient confidentiality and compliance with company policies.

Requirements

• High school diploma or GED.
• Proficiency in Microsoft Office Suite, including Excel formulas (required).
• Strong organizational and time management skills.
• Excellent verbal and written communication abilities.
• Detail-oriented problem solver who thrives in a fast-paced environment.
• Ability to work independently and collaboratively within a team.
• Preferred: Experience in medical insurance claims, verification, or precertification; familiarity with online insurance verification tools and office procedures.

Benefits

• Competitive Pay
• Time Off - Generous PTO that grows with tenure + 7 paid holidays.
• Full Benefits Package - Medical, dental, vision, disability & life insurance.
• 401(k) Program - Invest in your future.
• Tuition Reimbursement - Continue your education without the burden.
• Professional Development - Internal career growth opportunities, leadership training, and mentorship.
• Technology That Works for You - EMR automations and AI-powered tools to save time.
• Benefits vary based on employment type.