Insurance Verification & Authorization Specialist
About the role
Location: Burlington County, NJ. Type: Temporary. Atlantic Group is hiring an Insurance Verification & Authorization Specialist in Burlington County, NJ for our client, supporting insurance verification, prior authorizations, patient accounts, and reimbursement operations within a healthcare environment. This role will verify coverage and benefits, obtain authorizations, maintain accurate patient and insurance information, and communicate with patients, providers, and insurance carriers. The ideal candidate has 3+ years of healthcare customer service, insurance verification, authorization, or medical billing experience with strong knowledge of payer requirements and medical insurance processes.
Responsibilities
- Insurance Verification: Verify insurance coverage, eligibility, benefits, and patient financial responsibility.
- Prior Authorizations: Initiate, submit, track, and obtain prior authorizations and referrals based on applicable requirements.
- Account Management: Maintain accurate patient, insurance, and account information while resolving coverage or documentation issues.
- Customer Support: Respond to patient, provider, and insurance inquiries regarding coverage, benefits, authorizations, and account information.
- Reimbursement Support: Support billing and reimbursement processes while identifying issues requiring additional research or escalation.
- Compliance & Documentation: Maintain accurate documentation while following applicable healthcare, privacy, and insurance requirements.
Qualifications
- High school diploma or equivalent required; bachelor’s degree preferred.
- 3+ years of insurance verification, prior authorization, medical billing, healthcare customer service, or related experience required.
- Experience with healthcare insurance processes, claims, authorizations, and medical terminology required.
- Proficiency with Microsoft Office, electronic healthcare systems, and data entry required.
Skills
- Strong customer service
- Organization
- Communication
- Attention to detail
- Problem-solving
- Time management
- Ability to manage a high-volume workload
Pay
$18–$23/hour (Dependent on Experience)
Schedule
Monday to Friday (Hybrid)