Insurance Staff Position - State Farm Agent Team Member

Position Overview

Responsibilities

• Establish customer relationships and follow up with customers, as needed.
• Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
• Use a customer-focused, needs-based review process to educate customers about insurance options.
• Work with the agent to establish and meet marketing goals.

Requirements

• Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
• Interest in marketing products and services based on customer needs
• Excellent interpersonal skills
• Excellent communication skills - written, verbal and listening
• Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
• Self-motivated
• Detail oriented
• Ability to make presentations to potential customers
• Achieve mutually agreed upon marketing goals
• Ability to assess customer needs and conduct effective interviews
• Ability to effectively relate to a customer
• Knowledge of life products
• Knowledge of health products
• Knowledge of living benefits products
• Ability to explain complex financial issues in understandable terms
• Bilingual - Spanish preferred
• Property and Casualty license (must have currently)
• Life and Health license (must be able to obtain)
• Personal Lines Licenses (must have currently)

Benefits

• Salary
• Paid time off (vacation and personal/sick days)
• Valuable experience
• Growth potential/Opportunity for advancement within my agency