Insurance Specialist/Receptionist

Location: Heritage Trace Primary Care | Department: Heritage Primary Care | Shift: First Shift (United States of America) | Standard Weekly Hours: 40

Summary

The Insurance Specialist/Receptionist is responsible for overseeing patient flow, answering phones promptly and courteously and scheduling appointments. May be responsible for data entry of patient demographics, posting of charges, payments and adjustments as required in the clinic setting. Other responsibilities may include obtaining insurance verification, referral authorization, processing and follow-up of insurance claims and collections as required. Expected to have knowledge of all front office procedures and adhere to all CCPN policies and procedures.

Qualifications

• High school graduate or equivalent
• At least two years of experience in a medical office setting
• Understanding of diversified insurance plans and Managed Care environment
• Knowledge of coding and medical terminology
• Exhibit good interpersonal and communication skills
• Basic computer knowledge at a minimum
• Two years of Epic experience and Insurance/Referral verification preferred

Schedule

Monday to Friday: 8:00am to 5:00pm

About Cook Children’s

Our not-for-profit organization is comprised of a flagship medical center in Fort Worth, Texas, a new medical center in Prosper, Texas, a physician network, home health company, surgery centers, health plan, health services, and health foundation. With more than 60 primary, specialty and urgent care locations throughout Texas, families can access our top-ranked specialty programs and network of services to meet the unique needs of their child. Cook Children's is honored to continually receive recognition for our outstanding efforts and outcomes in pediatric health care. At Cook Children's, we're more than a health care system––we're your friends, neighbors and even family members. And we're parents too, so we can see the world through your eyes. We see what you're going through––and how we can help you and your child get the best care and support possible.