Insurance Service Specialist
We are seeking a goal-oriented, customer service professional to provide insurance service and clerical support to our insurance agents and members in our branch offices. Qualified candidates will bring their passion for helping others to our best-in-class organization in delivering legendary service to our members.
About the role
In this role, you will assist our members with answering questions, taking payments, counseling, and making changes to their existing Property & Casualty insurance policies.
Our comprehensive and employee-centric training facilities provide training programs to help employees acquire the skills necessary to do their jobs and support career development.
Responsibilities
- Maintenance and servicing of insurance policies
- Verifying new business applications
- Processing insurance and membership payments
- Updating electronic member information
- Maintaining filing systems and typing
Requirements
- High school diploma or equivalent required
- Prior customer service experience
- Experience working in a sales environment strongly preferred
- Must be proficient in using Microsoft Office software products
- Bilingual skills in English and Spanish preferred
Qualifications
A successful candidate will have excellent communication and interpersonal skills, superior organizational skills, and a commitment to maintaining superior customer relationships.
Pay
The starting pay range for this position is $21.63–$23.79 per hour. You will also be eligible to participate in our incentive program based on team and individual performance.
Benefits
- Health coverage for medical, dental, and vision
- 401(K) savings plans with company match and pension
- Tuition assistance
- Floating holidays and PTO for community volunteer programs
- Paid parental leave
- Wellness programs
- Employee discounts (membership, insurance, travel, entertainment, services, and more)
Auto Club Enterprises is the largest club within the national AAA federation, with nearly 17,000 employees in 24 states helping more than 18 million members. Our strength lies in our employees, bringing together different cultures, backgrounds, personalities, and strengths to deliver legendary, lifetime service to our members.