Insurance Sales & Customer Service Rep $70K+ First Year
Pinnacle Family Insurance · Avon, IN · 1 mo ago
On-siteCustomer Service$35k–$45k/yrFull-time
Pay
$35K–$45K base + uncapped commission ($70K+ average year one)
Schedule
Monday–Friday, weekends off, hybrid remote
Benefits
- Paid time off (PTO)
- Hands on training
- Career growth opportunities
- Retirement plan
- Weekends off
- Mon-Fri schedule
Requirements
- Active Property & Casualty (P&C) license preferred — we’ll help the right candidate get licensed
- 1+ year of customer service, sales, or insurance experience
- Strong communication and active listening skills
- Sales mindset with a customer-first approach
- Comfortable on the phone in a goal-driven environment
- Solid computer skills (CRM, Microsoft Office)
- Reliable home internet and a quiet workspace for remote days
- High school diploma or equivalent
Qualifications
- Handle inbound customer service calls from existing Allstate clients
- Process policy changes, endorsements, billing, and claims requests
- Conduct policy reviews on every call to identify coverage gaps
- Cross-sell and upsell auto, home, life, renters, and umbrella insurance
- Educate clients on multi-policy discounts and coverage options
- Generate referrals and quote new business from existing relationships
- Document calls in the agency management system and follow up on quotes
- Hit monthly sales, retention, and customer satisfaction goals