Jobs · Customer Service · Indiana

Insurance Sales & Customer Service Rep $70K+ First Year

Pinnacle Family Insurance · Avon, IN · 1 mo ago
On-siteCustomer Service$35k–$45k/yrFull-time

Pay

$35K–$45K base + uncapped commission ($70K+ average year one)

Schedule

Monday–Friday, weekends off, hybrid remote

Benefits

  • Paid time off (PTO)
  • Hands on training
  • Career growth opportunities
  • Retirement plan
  • Weekends off
  • Mon-Fri schedule

Requirements

  • Active Property & Casualty (P&C) license preferred — we’ll help the right candidate get licensed
  • 1+ year of customer service, sales, or insurance experience
  • Strong communication and active listening skills
  • Sales mindset with a customer-first approach
  • Comfortable on the phone in a goal-driven environment
  • Solid computer skills (CRM, Microsoft Office)
  • Reliable home internet and a quiet workspace for remote days
  • High school diploma or equivalent

Qualifications

  • Handle inbound customer service calls from existing Allstate clients
  • Process policy changes, endorsements, billing, and claims requests
  • Conduct policy reviews on every call to identify coverage gaps
  • Cross-sell and upsell auto, home, life, renters, and umbrella insurance
  • Educate clients on multi-policy discounts and coverage options
  • Generate referrals and quote new business from existing relationships
  • Document calls in the agency management system and follow up on quotes
  • Hit monthly sales, retention, and customer satisfaction goals

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