Insurance Sales Agent - Lansing, MI

About the role

Join the team committed to driving your career forward. This is a relationship-driven sales role with long-term income potential through base and commissions.

Responsibilities

• Own the sale and ongoing service of ACG-branded and brokered insurance products, memberships, and financial products within a high-traffic ACG branch.
• Leverage proven sales methodologies and insurance expertise to uncover customer needs, generate new business, retain existing clients, and grow ACG's insurance portfolio.
• Consistently overcome objections, negotiate effectively, and close sales while maintaining long-term client relationships.
• Drive performance by meeting and exceeding individual sales targets and incentive plan expectations aligned with branch and company goals.
• Conduct comprehensive insurance reviews to assess risk, identify coverage gaps, and recommend appropriate solutions; quote, bind, and issue policies in accordance with underwriting guidelines and regulatory requirements.
• Actively engage in local branch and community events to prospect, expand referral networks, and develop new business opportunities.
• Build and maintain strong rapport with members and clients to ensure high customer satisfaction, loyalty, and trust in the AAA brand.
• Respond to customer inquiries with a high level of professionalism and urgency across insurance, membership, and financial products.
• Identify and execute cross-sell and referral opportunities into Travel and Financial Services lines of business to maximize overall member value.

Requirements

• Active State Property & Casualty Insurance Sales license
• Active State Life and Health Insurance Sales license, or obtain within 90 days of hire
• Must qualify, obtain, and maintain all applicable state licenses and appointments required for selling and/or servicing Auto Club Group Membership products.
• Obtain Health and Accident licenses and appointments where applicable as deemed necessary and within a time frame established by the Business Unit.

Qualifications

• High School diploma or equivalent
• 1+ year(s) of customer-facing experience in a fast-paced computer automated business environment (i.e., financial/banking)
• Insurance experience is helpful—but not required
• We provide training to help you get licensed and confident in the role

Skills

• Demonstrated ability to develop, manage, and close sales opportunities, including disciplined lead tracking, follow-up, and pipeline management
• Apply consultative selling techniques supported by deep product knowledge to deliver tailored solutions and drive customer value
• Pioneering prospecting and business-development skills, including generating new opportunities through referrals, outbound activity, and networking
• Excellent verbal and written communication skills with a strong customer-first mindset and confidence in guiding sales conversations
• Results-driven with clear ambition, motivation, and accountability for achieving and exceeding performance goals
• Proficient in leveraging technology to support sales execution, including CRM platforms and Microsoft Office applications
• Strong listening and discovery skills with the ability to quickly assess customer needs, identify coverage gaps, and recommend appropriate solutions

Benefits

• Reliable base pay plus performance incentives—earn more as you grow
• Full benefits including medical, dental, vision, and a 401(k) match up to 6%
• Time off that matters, with paid holidays, PTO, floating holidays, and CEO days
• Family-friendly benefits, including paid parental leave and adoption assistance
• Paid training and ongoing support so you feel confident and set up for success
• Built-in opportunities with walk-in traffic from AAA’s established member base
• Paid training and ongoing support so you feel confident and set up for success
• Stability, support, and room to grow

Pay

• Base pay plus performance-based incentives, allowing high performers to significantly increase overall earnings
• Average annual earnings range: $57,000–$87,000+, based on performance and sales results
• Elevated incentive payout structure during the first 15 months to accelerate early earnings
• New Hire On-Pace Bonus tied to performance milestones
• Non-exempt position with eligibility for overtime pay

Schedule

• Work in a temperature-controlled AAA branch location
• Ability to work varied hours, including possible weekends
• Occasional travel to branch or community events