Insurance Regulatory Compliance Manager (Remote)

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Serve as administrator for MEM’s Code of Conduct hotline.
• Maintain MEM’s web portal page and investigator data with third party vendor and ensure reports of concern are received and investigated.
• Oversee submissions of all state regulatory filings by coordinating and submitting all, annual rate, rule and form filings, business entity filings with the Secretary of State, NAIC license/expansion filings, biographical affidavits for directors and officers, and corporate governance annual disclosures.
• Prepare or facilitate responses to regulator inquiries and objections to filings.
• Draft and edit policy forms, endorsements, notices and related correspondence for regulatory filing and approval.
• Monitor and communicate status of filings to internal business partners.
• Collaborate with internal departments to develop, implement, and maintain regulatory compliance policies and procedures.
• Lead the Compliance Committee. Ensure the Committee regularly updates and maintains compliance with the Compliance Calendar. Ensure legal and regulatory changes are monitored and any business impacts are understood so system and other operational changes can be implemented to maintain compliance. Provide compliance research and support to MEM for various regulatory jurisdictions as required. Respond to or coordinate responses to regulatory inquiries as required, such as complaints and market conduct inquiries. Maintain required logs and documentation. Maintain relationships with associations or industry groups to stay abreast of regulatory requirements and industry compliance trends.
• Conduct regular compliance audits and risk assessments, as designated by the portfolio of audit assignments, to identify potential regulatory issues. Resolve issues arising from audits and refer serious or contentious issues to the Director of Legal and Compliance. Work with IT in the development of compliance training and education for MEM employees related to data security. Participate as a member of the Business Continuity Team actively contributing in matters related to Records and Information Management.
• Maintain an active role in the corporate governance model in an ongoing basis throughout the year. Serve as member of the Business Continuity and Corporate Data Security Incident Response Team. Coordinate an annual data security breach exercise with the Business Continuity and Data Security Incident Response Teams and other relevant stakeholders to drive readiness. Serve on the Emerging Risks Team to identify and mitigate new and emerging risks.

QUALIFICATIONS

• A bachelor’s degree in business administration, finance or a related field is preferred. Advance degree a plus.
• An Institutes or AICP designation preferred (ARM, ARC, ACP, CCP).
• Licenses: None Required.
• Experience: 7+ years of professional experience in insurance operations and compliance/risk management. 5+ years of experience researching state insurance laws, regulations and state license requirements and facilitating state insurance department filings.