Insurance Operations Associate

About The Role

As an Insurance Operations Associate, you'll play an important role in supporting the operational execution of our reinsurance business across North America. You'll work with colleagues across multiple functions to ensure data is accurate, business processes run efficiently, and new client transactions move smoothly from onboarding through execution. You'll be trusted to manage important operational activities while continuously learning about our business and identifying ways to improve how we work.

What You'll Do

• Support the onboarding of new business by ensuring transactions are processed accurately and efficiently
• Review, validate, and maintain operational data to ensure quality, accuracy, and compliance
• Monitor operational metrics and KPIs, identifying discrepancies and escalating issues when appropriate
• Assist with governance, audit, and compliance activities by preparing documentation and supporting internal control processes
• Identify opportunities to improve processes and help simplify operational workflows
• Partner with teams across Client Markets, Treaty Administration, Finance, Valuation, and other business areas to support the full business lifecycle
• Provide responsive, professional support to internal stakeholders while delivering excellent service
• Expand your knowledge through cross-training and contribute to a collaborative, high-performing team

About The Team

The Business Operations team is the operational engine behind our North America business. While our client-facing teams focus on building relationships and growing the business, we ensure every transaction is executed accurately, efficiently, and with the highest standards of quality. Our team works across departments, connecting people, processes, and data to help the business operate effectively. We value collaboration, accountability, continuous improvement, and a willingness to learn. Every member of the team plays a meaningful role, and everyone's ideas are welcomed. If you enjoy solving problems, improving processes, and working with people who genuinely support one another, you'll feel right at home.

About You

You're someone who enjoys being organized, pays close attention to detail, and takes pride in producing high-quality work. You learn quickly, ask thoughtful questions, and aren't afraid to take ownership of new responsibilities. You're excited by the opportunity to build a long-term career in a global financial services organization and enjoy working in an environment where priorities can change and every day brings something new.

What You'll Bring

• 1–3 years of experience in operations, administration, financial services, insurance, or a related field (internship experience also considered)
• Bachelor's degree in Business, Finance, Operations, or a related discipline, or equivalent professional experience
• Strong attention to detail with the ability to manage and validate data accurately
• Proficiency in Microsoft Office, particularly Excel
• Strong written and verbal communication skills
• Ability to prioritize multiple tasks while maintaining accuracy and quality
• A proactive, customer-focused mindset and a desire to continuously improve processes
• Strong organizational skills with the ability to work independently and collaboratively

Nice to Have

• Experience or coursework related to insurance, reinsurance, or financial services
• Familiarity with CRM platforms, workflow tools, or operational systems
• Exposure to audit, governance, or compliance activities
• Experience working with large datasets or business reporting

Pay

The estimated base salary range for this position is $56,000 to $84,000. The specific salary offered for this, or any given role will take into account a number of factors including but not limited to job location, scope of role, qualifications, complexity/specialization/scarcity of talent, experience, education, and employer budget. At Swiss Re, we take a "total compensation approach" when making compensation decisions. This means that we consider all components of compensation in their totality (such as base pay, short-and long-term incentives, and benefits offered), in setting individual compensation.

About Swiss Re

Swiss Re is one of the world's leading providers of reinsurance, insurance and other forms of insurance-based risk transfer, working to make the world more resilient. We anticipate and manage a wide variety of risks, from natural catastrophes and climate change to cybercrime. We cover both Property & Casualty and Life & Health. Combining experience with creative thinking and cutting-edge expertise, we create new opportunities and solutions for our clients. This is possible thanks to the collaboration of more than 15,000 employees across the world. Our success depends on our ability to build an inclusive culture encouraging fresh perspectives and innovative thinking. We embrace a workplace where everyone has equal opportunities to thrive and develop professionally regardless of their age, gender, race, ethnicity, gender identity and/or expression, sexual orientation, physical or mental ability, skillset, thought or other characteristics. In our inclusive and flexible environment everyone can bring their authentic selves to work and their passion for sustainability.