Insurance Coordinator I

Classification Minimum Requirements: Master's degree in an appropriate area of specialization and two years of appropriate experience; or a bachelor's degree in an appropriate area of specialization and three years of appropriate experience.

About the Role

This position involves managing environmental health and safety programs, insurance administration, risk management, and disaster claims coordination for the university.

Responsibilities

• Manage all aspects of the UF Policy Management Program with Florida Department of Risk Management (DRM) insurance.
• Prepare accurate premium billing statements and internal UF statements.
• Train university-wide departments on available insurance coverages, risk, and liability topics.
• Assist departments in securing insurance coverage outside of Florida DRM when requested.
• Help manage the Property Assessment (Statement of Values) program.
• Promptly evaluate and investigate liability and property damage incidents.
• Collect and review necessary documents and forms from claimants and employees to ensure comprehensive assessment and resolution.
• Assist with any mediation or litigation processes as needed.
• Serve as a point of contact for coordinating with Emergency Management and other departments on public assistance grant preparation and disaster claims with FEMA and the State of Florida.
• Ensure compliance with UF event insurance requirements for departments and other parties holding events on campus.
• Manage Certificate of Coverage (COI) requests and train university partners on managing event risk.
• Operate UF/state vehicles to satellite locations to perform risk management responsibilities.
• Support business continuity initiatives and other duties as assigned.

Requirements

• Valid Florida driver license.
• 4-40 Customer Service Representative License or the ability to obtain the license within the first 6 months of employment.

Qualifications

• Master's degree in an appropriate area of specialization and two years of appropriate experience; or a bachelor's degree in an appropriate area of specialization and three years of appropriate experience.

Preferred Qualifications

• Master’s degree in Risk Management or similar field.
• 4-40 Customer Service Representative and/or 2-20 All Lines Agency License.
• FEMA Public Assistance experience.
• Associate in Risk Management (ARM) designation.
• Three to five years of related experience.
• Knowledge of insurance fundamentals, including risk assessment and policy structures for various commercial lines (e.g., property, liability, and Inland Marine).
• Knowledge of the State of Florida Fund and DRM insurance policies.

Skills

• Proficiency in Microsoft Office (Excel, PowerPoint, Word, Access, Outlook), Origami, Grants Portal, Florida PA, PeopleSoft, SharePoint, and other risk management software.
• Ability to work independently.
• Professional customer service skills.
• Effective verbal and written communication skills.
• Ability to plan, organize, and coordinate work assignments.
• Ability to fully, logically, and concisely explain insurance-related issues.

Schedule

• Normal work schedule: Monday through Friday, 8:00 AM to 5:00 PM (40 hours per week).
• Travel to and from offices around campus.
• Occasional travel to offsite meetings.

Pay

Expected salary: $50,000 to $58,000 per year, commensurate with education and experience.