Insurance Consultant
Responsibilities
- Provide customer support via phone and digital channels, including answering client questions and concerns related to business coverage, rates, and working closely with clients and carriers to endorse coverage dependent on business needs or changes.
- Field questions related to ADP's Pay-By-Pay product, its value proposition, and have a working knowledge of the audit and dispute process.
- Investigate, research, analyze, and resolve complex client issues and advise clients based on ADP and insurance product knowledge.
- Leverage ADP and insurance product knowledge to identify and provide recommendations on additional lines of coverage and agency-managed benefits administration tools.
- Develop and maintain effective written and verbal communication to ensure satisfaction and world-class service.
Requirements
- At least two years of experience in the insurance industry.
- Absolutely must have the appropriate Property - Casualty producers license within 30 days of employment.
- ADP will support successful candidates in the testing process.
- A college degree is great but not required.
Qualifications
- Preferred Qualifications: Property - Casualty (general lines, producer) Insurance License if not properly licensed, must obtain within 30 days as a condition of employment.
Bonus Points
- Preferred Qualifications: Property - Casualty (general lines, producer) Insurance License if not properly licensed, must obtain within 30 days as a condition of employment.
What You'll Love Working Here
We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability.
Hiring decisions are based upon ADP’s operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace.
Click here to learn more about ADP’s culture and our full set of values.