Insurance Collector

Purpose Statement

Responsible for the timely submission of claims to third party payors and collection. Following up on outstanding accounts receivable.

Essential Functions

• Provide strong customer service.
• Review and submit claims to third party payors.
• Assist with monthly invoicing to guarantors for continued care.
• Registration and charge entry for physician services provided in accordance with policy and procedure.
• Collection and follow-up on outstanding accounts receivable.
• Keep collection list current.
• Review and resolve accounts with credit balances.
• Request refunds and/or adjustments.
• Document all collection efforts and contacts in patient accounting system.
• Inform Business Office Manager of any potential issues which may delay payment and/or issues with specific payors.
• Resubmit claims as necessary.
• Maintain log of any claim resubmissions, Rebill Log.

Other Functions

• Perform other functions and tasks as assigned.

Education, Experience & Skill Requirements

• High school diploma or equivalent required.
• Knowledge of medical billing/collections experience required.

Licenses, Designations & Certifications

Not applicable