Insurance Collections Specialist
Addison Group · Indianapolis, IN · 5 days ago
On-siteAccounting$20–$22/hrContract
About the role
Addison Group is partnering with our client, a well-established healthcare revenue cycle organization, to hire multiple Insurance Collections Specialists. This is an excellent opportunity to join a growing remote team focused on insurance accounts receivable, claim resolution, and reimbursement optimization. Our client values employee development, long-term career growth, and rewarding strong performance.
Responsibilities
- Manage assigned insurance accounts receivable from follow-up through final resolution
- Contact insurance carriers by phone and online portals to resolve outstanding claims
- Review denials, identify root causes, and submit appropriate appeals
- Research claim activity and document account updates accurately
- Maintain daily productivity expectations while ensuring quality and accuracy
- Monitor reimbursement trends and communicate recurring issues to leadership
- Prioritize workload independently to meet performance goals
Requirements
- Minimum of 1 year of recent medical insurance collections or insurance A/R follow-up experience (hospital or physician)
- Ability to interpret Explanation of Benefits (EOBs) and identify payment discrepancies
- Experience working insurance denials and preparing appeals
- Familiarity with commercial and government insurance payers
- Familiarity with payer portals and claim status research
- Experience with healthcare systems such as Epic, Cerner, Athena, or similar EMRs preferred
- Strong organizational skills with the ability to manage an independent workload
- Excellent communication and problem-solving abilities
Qualifications
- Minimum of 1 year of recent medical insurance collections or insurance A/R follow-up experience (hospital or physician)
- Ability to interpret Explanation of Benefits (EOBs) and identify payment discrepancies
- Experience working insurance denials and preparing appeals
- Familiarity with commercial and government insurance payers
- Familiarity with payer portals and claim status research
- Experience with healthcare systems such as Epic, Cerner, Athena, or similar EMRs preferred
- Strong organizational skills with the ability to manage an independent workload
- Excellent communication and problem-solving abilities
Benefits
- This position is eligible for medical, dental, vision, and 401(k).
- Work Schedule: Full-time, Monday–Friday
- Initial training: 8:00 AM–5:00 PM
- Flexible start times available after training (between 7:00 AM–9:00 AM ET)
Pay
$20–$22/hour (Higher rates may be considered for highly qualified candidates)
Schedule
- Full-time, Monday–Friday
- Initial training: 8:00 AM–5:00 PM
- Flexible start times available after training (between 7:00 AM–9:00 AM ET)
Perks
- Fully remote opportunity
- Multiple openings with an established and growing organization
- Career advancement opportunities
- Performance-based bonus incentives
- Supportive leadership team focused on employee success
- Stable, long-term opportunity with consistent growth
Additional Details
- Contract-to-hire opportunity
- Standard pre-employment background screening required
- Virtual one-step interview process
- Two weeks of paid training provided
- Equipment and onboarding information will be provided prior to your start date
- Target start date: ASAP (Two-week notice accepted)
Company Information
- Addison Group is an Equal Opportunity Employer.
- Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws.
- Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.