Insurance Client Service Specialist
About the role
As our Client Service Specialist (or other service role, DOE) on the Energy Commercial Lines team, you'll be primarily responsible for internal and external customer interaction that is heavily focused on customer service of mid to large sized accounts. You will work with Account Management Team, while adhering to standards, processes and procedures.
Responsibilities
- New and Renewal Business - Assist Account Managers with creating Pre-renewal presentations, preparing submissions, receiving/preparing quotes, updating marketing results and coverage comparisons.
- Additional assistance during bind process, including collecting subjectivities.
- General Account Management - Binder and Policy tracking, review and delivery, process endorsements, audits, including billing, assist with client requests and helps maintain client files in appropriate systems.
Requirements
- Associate's degree or equivalent education and related training
- 1-3 or more years of relevant Commercial insurance industry experience
- Appropriate insurance license required
- Strong client relations skills to build and maintain positive business relationships with clients, internal teams and market contacts
- Excellent communication skills and service oriented, willingness to work with teammate to resolve client and company issues
- Demonstrate proficiency in basic computer applications, such as Microsoft Office Suite
Qualifications
- Advanced degree
- Certification or designation
- Experience working on multi-layered accounts, London and Bermuda markets, energy industry, a plus, but not required
- Proficiency in use of Sagitta and/or ImageRight
Skills
- Strong client relations skills
- Excellent communication skills
- Service-oriented approach
- Proficiency in basic computer applications
Benefits
- Generous time off, including personal and volunteering
- Tuition reimbursement and professional development opportunities
- Hybrid Work
- Charitable contribution match programs
- Stock purchase opportunities
Pay
Details TBA
Schedule
Hybrid Work
Company Information
MMA provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With 200 offices across North America, we combine the personalized service model of a local consultant with the global resources of the world’s leading professional services firm, Marsh McLennan (NYSE: MRSH).
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To learn more about McGriff, a division of Marsh McLennan Agency, check us out online: https://www.mcgriff.com/
To apply for this position, visit: http://marshmma.com/careers
We are an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.