Insurance Claims Analyst AS6455

About the role

The Office of Administration & Finance Business Operations at Oklahoma State University is seeking an Insurance Claims Analyst to support the university’s risk management and insurance operations.

Responsibilities

• Manage assigned insurance programs throughout the policy lifecycle, including underwriting data collection, asset valuation reporting, renewals, claims administration, invoicing, rebilling, and regulatory documentation.
• Serve as a liaison between university departments, State Risk Management, insurance brokers, underwriters, and emergency management agencies.
• Cook up policy renewals, review coverage for accuracy and gaps, maintain insurance records within the Risk Management Information System (RMIS), and support insurance budgeting and premium allocation processes.
• Oversee claims management activities for assigned policy areas, including investigation, reporting, documentation, and tracking.
• During major loss events, serve as a key coordination and communication point with university leadership, emergency management personnel, state agencies, and federal organizations such as the Federal Emergency Management Agency (FEMA).

Requirements

• Bachelor's Business, Insurance, Risk Management, or a related field. (degree must be conferred on or before agreed upon start date)
• Zero-six months of related experience.
• Five (5) plus years of insurance claim experience may substitute for a bachelor’s degree.

Qualifications

• Strong analytical, organizational, and communication skills, with the ability to manage multiple priorities and collaborate effectively with internal and external stakeholders.

Skills, Proficiencies, And/or Knowledge

• Knowledge of insurance administration, commercial insurance programs, underwriting processes, claims management, policy analysis, and institutional risk management practices.
• Knowledge of financial and operational insurance processes, including asset valuation reporting, insurance budgeting, premium allocation, invoicing, rebilling procedures, and Risk Management Information System (RMIS).
• Strong analytical, organizational, and problem-solving skills with a high level of accuracy and attention to detail.
• Excellent written and verbal communication skills with the ability to collaborate effectively with faculty, staff, leadership, brokers, underwriters, and government agencies.
• Ability to manage multiple priorities, maintain detailed records, exercise sound judgment, and respond effectively during emergency or high-pressure situations.
• Proficiency with database management, spreadsheets, and reporting tools related to claims tracking, policy administration, and insurance reporting.

Preferred Qualifications

• Business, Insurance, Risk Management, or a related field.
• Five (5) plus years of experience in insurance claims.
• CRM or similar certification.

Skills, Proficiencies, And/or Knowledge

• Experience in insurance claims administration, risk management operations, or commercial property and casualty insurance programs within higher education, government, or other complex organizations.
• Experience independently managing insurance programs, claims workflows, compliance activities, and emergency response coordination.
• Proficiency in financial and insurance administration processes, including policy renewals, underwriting documentation, budgeting support, premium reconciliation, and claims documentation management.
• Experience using Risk Management Information System (RMIS) and maintaining accurate insurance and claims data.

Pay

$60,000 - $76,000

Schedule

Monday through Friday, 8:00 am-5:00 pm with occasional evenings and weekends.