Insurance Associate - Potential for Hybrid Work

About the role

Join HUB International as an Insurance Associate on a hybrid work schedule. You will play a key role on the account team, interacting with clients to assess their needs and contribute to the presentation of tailored insurance solutions.

Responsibilities

• Work closely with the account team on ongoing reporting and projects including vendor specifications, selection, implementation, and communication.
• Facilitate carrier calls regarding routine and urgent requests for outstanding tasks.
• Assist in maintaining accurate client records, policy documentation, and other data.
• Serve as a subject matter expert to clients, answering questions and providing supporting account data.
• Develop sustainable carrier relationships that allow team members to stay informed of updates, changes, and opportunities.
• Serve as a liaison to clients regarding all aspects of their account.
• Work with vendors regarding claims, eligibility, and ongoing service.
• Attend and complete any training sessions or assignments as required.
• Present a professional image as a representative of the company.
• Establish and maintain effective professional working relationships with co-workers and every level of management.
• Communicate with co-workers, management, clients, and others in a courteous and professional manner.
• Conform with and abide by all regulations, policies, work procedures, and instructions.
• Complete all assigned tasks or projects, as needed.
• Perform other job responsibilities as assigned by management.

Requirements

• A bachelor’s degree from an accredited 4-year college or university.
• A current insurance license or willingness to obtain one within 90 days of employment.
• 1-2 years of relevant experience.
• Excellent customer service and problem-solving skills.
• Demonstrated proficiency with computer systems, including Microsoft Office.
• Mastery of virtual technology, including meeting scheduling, video display, and screen sharing.
• Ability to work in a team environment.
• High level of attention to detail.
• Excellent organizational, interpersonal, and communication skills.

Benefits

• Medical, Dental, Vision, and Prescription Drug Coverage
• Health Plan Reimbursement Program
• Health Savings Account (HSA) and Flexible Spending Accounts (FSAs)
• 401(k) Savings Plan
• Life and Disability Plans
• Long-Term Care
• Employee Assistance Program (EAP)
• Comprehensive Wellness Program
• Identity Theft Protection, Group Legal, Accident, Critical Illness, and Pet Insurance
• Low-Cost Loan Program and Student Loan Resources
• Vacation, Holiday, Sick, and Personal Time Off
• Flexible Work Arrangements
• Dress for Your Day Policy
• Comprehensive Onboarding and Continuing Education

Pay

The expected salary range for this position is $25.64 to $30.77 per hour, impacted by factors such as skills, experience, and working location.