Insurance Agency Sales & Service Assistant

About the role

We're looking for someone who brings great energy into every room, loves connecting with people, and enjoys staying organized while making a difference in customers' lives.

Responsibilities

• Welcome new clients and guide them through the onboarding process.
• Aid in insurance quotes and help identify coverage solutions.
• Follow up with prospective clients and schedule appointments.
• Support our sales team by preparing policies and gathering needed information.
• Build lasting relationships with existing clients through excellent customer service.
• Answer phones, respond to emails and texts, and provide timely assistance.
• Process policy changes, payments, renewals, and other service requests.
• Help resolve client questions with professionalism and care.
• Keep client information organized and up to date.
• Learn our products and systems while continually developing your insurance knowledge.
• Celebrate team wins and help create a positive, welcoming office culture.

Requirements

• No high school diploma or equivalent required.
• Ability to obtain and maintain a Property & Casualty Insurance License (we'll help you get licensed!)
• Ability to pass any required background checks.
• Reliable transportation and consistent attendance.
• Ability to work independently and as part of a team.

Qualifications

• Positive, outgoing, quick to learn, and thrive in a fast-paced environment.
• Naturally positive, friendly, and enthusiastic.
• Confident communicating with people in person, over the phone, and through email/text.
• Organized and able to juggle multiple priorities.
• Self-motivated with a strong work ethic.
• Coachable and excited to learn new skills.
• Comfortable using computers and learning new technology.
• Detail-oriented while still seeing the big picture.
• A team player who enjoys helping others succeed.
• Professional, dependable, and reliable.
• Sales-minded with a genuine desire to help people protect what matters most.

Skills

• Excellent communication skills.
• Customer service skills.
• Computer literacy.
• Insurance knowledge.

Benefits

• Paid insurance licensing and training.
• Career growth opportunities.
• Supportive, collaborative team environment.
• Fun, upbeat office culture.
• Opportunity to earn bonuses based on performance.
• Make a real impact by helping families and businesses protect what's most important.

Pay

Hourly Base Salary + Commission + Bonus Opportunities

Schedule

Mon-Fri Schedule

Location

Augusta, KS, 67010, US

Additional Information

This isn't just an office job—it's an opportunity to build relationships, grow professionally, and become an essential part of a fun, supportive agency team.

Job post will close & applicants will be contacted for their first phone interview starting the week of July 20th!!!

If you would like to send in an introduction about yourself, ask any questions, or simply make an impression, please email our Recruiting Manager:

Riverlyn Nelson
Email: riverlyn.jbatzlaff@farmersagency.com