Insurance Advisor

Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what’s possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations.

About the role

As an Insurance Advisor, you are a senior frontline representative of the Rivian Agency. You serve as a subject matter expert, managing high-volume inbound sales while navigating the most complex insurance profiles in our book. You aren't just a salesperson; you are a high-level consultant capable of solving difficult challenges that come with high-net-worth clients and complex multi-state requirements. You will work on the core sales team alongside our Associate Advisors and CSRs. While the daily mission is the same—closing sales and educating owners—you bring a depth of technical knowledge and industry tenure that allows you to act as a "north star" for the team, ensuring our most complex customers receive world-class protection.

Responsibilities

• Senior Sales Execution: Lead the charge in converting high-intent inbound inquiries into active P&C policies, consistently exceeding high-level sales targets and setting the bar for the rest of the team.
• Complex Case Management: Serve as the go-to expert for "corner case" scenarios, including high-limit policies, complex multi-policy/multi-state accounts, with unique underwriting challenges.
• Subject Matter Expertise: Act as a technical resource for the broader customer-facing Rivian teams, providing clarity on intricate insurance regulations and product nuances, while maintaining a fast-paced environment.
• Consultative Advocacy: Interact with carrier partners as a high-level advocate for our customers, ensuring even the most complex risks are placed correctly and efficiently.
• Process Leadership: Propose and help implement innovative solutions to improve the digital and manual agency processes, constantly searching for ways to increase efficiency.
• Operational Quality: Maintain meticulous documentation standards, prioritizing compliance and quality to uphold Rivian’s premium brand reputation.
• Customer Ambassadorship: Deliver service that exceeds expectations, turning complex problem-solving into long-term brand advocacy through diligent follow-up.

Requirements

• 5+ years of demonstrated sales experience in P&C insurance (Personal Lines).
• Active resident P&C insurance license is required. Proven experience maintaining active non-resident licenses across a broad range of states is highly preferred.
• Deep knowledge of P&C products, underwriting guidelines across multiple carriers, and the ability to solve complex policy riddles on the fly.
• A self-starter with a “closer” mentality and a proven track record in high-volume sales organizations. No cold calling is required; you focus on closing high-intent leads.
• The ability to remain calm and consultative under pressure in a high-velocity, high-growth environment.
• Exceptional skills in filtering information during conversations to highlight key coverage points and build immediate trust.
• BA/BS in Business, Communications, or equivalent professional experience.
• Willing and able to work non-standard hours, including weekends, nights, and holidays to support the vehicle delivery mission.

Pay

The salary range for this role is USD $79,700 - $99,600 for Illinois and Georgia based applicants. This is the lowest to highest salary we in good faith believe we would pay for this role at the time of this posting. An employee’s position within the salary range will be based on several factors including, but not limited to, specific competencies, relevant education, qualifications, certifications, experience, skills, geographic location, shift, and organizational needs. The successful candidate may be eligible for a quarterly performance bonus and equity awards.

Benefits

We offer a comprehensive package of benefits for full-time and part-time employees, their spouse or domestic partner, and children up to age 26, including but not limited to paid vacation, paid sick leave, and a competitive portfolio of insurance benefits including life, medical, dental, vision, short-term disability insurance, and long-term disability insurance to eligible employees. You may also have the opportunity to participate in Rivian’s 401(k) Plan and Employee Stock Purchase Program if you meet certain eligibility requirements.

Full-time employee coverage is effective on their first day of employment. Part-time employee coverage is effective the first of the month following 90 days of employment.