Insurance Accounts Receivable Specialist

About the role

This is a fully remote position. This is an exciting opportunity to join a dynamic and growing Revenue Cycle Services (RCS) team that is actively expanding to support our continued success—all in a fully remote environment.

Responsibilities

• Work assigned insurance accounts receivable with accuracy, efficiency, and a strong sense of ownership
• Proactively follow up on outstanding claims and insurance denials to ensure timely resolution
• Research, prepare, submit, and track insurance appeals, including ongoing appeal follow-up
• Communicate effectively with insurance representatives to resolve claim issues and obtain payment
• Apply strong organizational and time-management skills to prioritize daily workloads and meet deadlines
• Interpret managed care contracts, including fee schedules and allowable amounts, to support collection efforts
• Work confidently with non-participating providers and payer guidelines
• Maintain a clear understanding of the insurance collection process and apply best practices consistently
• Identify issues and resolve problems independently, using sound judgment and attention to detail

Requirements

Desired Education: High school graduate or GED certification

Specific Knowledge & Skills Required:

• Solid knowledge of medical billing processes, insurance guidelines, and the insurance appeals lifecycle
• Prior experience in healthcare insurance collections, preferably in an ambulatory or clinical setting
• Proficiency with computers and Windows-based software systems
• Strong written and verbal communication skills with excellent command of the English language
• Ability to work cooperatively and professionally with teammates, patients, and external partners

Qualifications

Customer-focused mindset with the ability to represent the company positively to patients, insurance carriers, and the general public

Skills

None listed

Benefits

• Benefit package including Medical, Vision, Dental, Short Term Disability, Long Term Disability, and Life Insurance
• Vacation/Sick time
• 401(k) retirement plan with company match
• Paid Holidays
• SIS Cares Day

Pay

N/A

Schedule

Full-time