Instructional Technology Specialist

Auburn University Libraries seeks candidates for an Instructional Technology Specialist role in the Innovation & Research Commons (I&RC). Reporting to the Assistant Dean for Innovation Support, this position supports faculty, staff, and students through MakerSpace management, technology training, and program development.

About the role

This position oversees MakerSpace operations, supervises student employees, develops instructional resources, and promotes innovative learning opportunities using emerging technologies. The role fosters a peer-to-peer learning environment and collaborates with campus partners to expand awareness and use of MakerSpace services.

Responsibilities

• Hire, train, supervise, and assign work to student assistants while fostering a peer-to-peer learning environment for MakerSpace technologies. Provide guidance, feedback, and ongoing support to ensure effective service delivery and a positive user experience.
• Manage daily MakerSpace operations, including scheduling, equipment availability, inventory, supply management, and tracking user training certifications.
• Provide hands-on support and instruction for projects involving 3D printers, sewing machines, basic electronics, laser cutters, and other MakerSpace equipment. Maintain and troubleshoot hardware, software, and technology resources.
• Monitor facility operations, identify equipment or technology needs, and recommend improvements to support an effective learning environment.
• Develop and maintain public policies, training procedures, and documentation to promote safe and effective MakerSpace usage. Create instructional resources and provide individual and group training on MakerSpace technologies.
• Ensure users understand equipment requirements, safety procedures, and appropriate use of MakerSpace resources.
• Collaborate with the I&RC Outreach Administrator to promote MakerSpace services, events, and programs. Represent the MakerSpace to campus and external audiences.
• Create and maintain webpages, promotional materials, and other resources related to MakerSpace services.
• Develop partnerships and engagement opportunities to increase awareness and use of MakerSpace resources.
• Recommend facility changes, equipment purchases, and program enhancements by researching emerging technologies, maker trends, tools, and best practices.
• Collect, analyze, maintain, and report usage statistics and other metrics related to MakerSpace activities. Evaluate program effectiveness and recommend improvements to enhance services and user experiences.
• Perform other duties as assigned.

Requirements

• Bachelor’s degree.
• 2 years of experience in developing, installing, and/or supporting the use of instructional technologies.

Substitutions allowed: Additional relevant experience may substitute for education at a rate of two (2) years of experience per year of required education. Additional relevant education may substitute for experience at a rate of one (1) year of education per year of required experience.

Preferred Qualifications

• Bachelor’s degree in engineering, science, education, art/design, computer science, information technology, or a related field.
• Experience supervising personnel and managing day-to-day operations.
• Experience using, supporting, and maintaining MakerSpace technologies, including 3D printers, CAD and graphic design software, laser cutters, vinyl cutters, sewing and embroidery machines, button makers, and other digital fabrication equipment.
• Experience maintaining, troubleshooting, and repairing hardware and software in a MakerSpace, laboratory, classroom, or similar technology-rich environment.
• Experience supporting the application of MakerSpace technologies for teaching, learning, research, creative activities, or community engagement in an academic environment.
• Experience developing, implementing, and maintaining policies, procedures, and safety protocols.
• Demonstrated ability and willingness to learn and adapt to new and emerging technologies, software, and equipment.

Schedule

Typical work hours are 7:45 a.m.–4:45 p.m., Monday through Friday, with occasional weekends and evenings.

Benefits

• Life-changing impact through research, instruction, and outreach.
• Culture of excellence with a commitment to collaboration and innovation.
• Generous benefits, educational opportunities, and work/life balance support.
• Southern charm and vibrant community in the Auburn/Opelika area, with easy access to Atlanta, Birmingham, and Gulf of Mexico beaches.
• Inclusive environment where all faculty, staff, and students are welcomed, valued, and respected.