Instructional System Designer

Key Responsibilities

• Advises manufacturing business partners, plant stakeholders, and subject matter experts on adult learning principles, performance-based learning strategies, and common misconceptions in workplace learning.
• Conducts needs analyses to identify performance gaps, determine root causes, and recommend targeted learning and performance support interventions for manufacturing environments.
• Presents with SMEs, stakeholders, frontline representatives, and leaders through interviews, observations, and working sessions to validate learning needs and understand operational realities.
• Uses insights, data, and business context to align learning strategies with plant, launch, quality, safety, and productivity goals.
• Designs and develops learning experiences using methodologies such as ADDIE, SAM, rapid prototyping, action-based learning, and scenario-based learning.
• Creates engaging, practice-focused learning activities that mirror real manufacturing challenges, including equipment, process, quality, safety, troubleshooting, and launch-related scenarios.
• Develops design documents, learning objectives, assessments, and success criteria that support performance on the plant floor and within manufacturing support roles.
• Ensures learning solutions are practical, performance-focused, and aligned with business and operational objectives.
• Develops multi-modal learning assets including eLearning, ILT/VILT materials, videos, workshops, simulations, and job aids to support manufacturing learners in varied environments.
• Writes or refines instructional materials, facilitator guides, scripts, standard-work support resources, and communication pieces that translate complex technical concepts into clear, usable learning content.
• Collaborates with SMEs, content writers, LPMs, coordinators, project sponsors, and manufacturing stakeholders to gather content, validate technical accuracy, and ensure alignment across functions.
• Supports the Learning Program Manager in scoping timelines, resources, dependencies, and development expectations for manufacturing learning initiatives.
• Manages projects using agile design approaches to streamline development and respond to changing manufacturing priorities, launches, and process updates.
• Supports LMS setup and integration of manufacturing learning materials, including curricula, job aids, and supporting assets.

Required Qualifications

• Portfolio required: demonstrated work samples showcasing eLearning, ILT/VILT materials, scenario-based learning, action-based learning, and performance support tools.
• 4+ years of experience in instructional design, curriculum development, or eLearning, including direct experience supporting manufacturing, manufacturing engineering, operations, quality, safety, or similar technical environments.
• Bachelor's degree in a related field or equivalent experience.
• Strong understanding of instructional design principles, adult learning theory, and modern learning strategies.
• Proficiency with tools such as Articulate, Vyond, Camtasia, Adobe Suite, and Microsoft Office.
• Ability to communicate clearly with both technical and non-technical audiences and translate complex operational content into effective learning solutions.
• Able to manage multiple projects with accuracy, quality, and attention to detail.
• Strong consulting, communication, and relationship-building skills.

Preferred Qualifications

• Depth of experience supporting plant operations, manufacturing launches, technical upskilling, or shop-floor capability building.
• Familiarity with plant operations, manufacturing processes, program launches, continuous improvement, or standardized work environments.
• Experience creating learning for topics such as safety systems, quality processes, troubleshooting, ergonomics, throughput, or lean/continuous improvement.
• Knowledge of GMS principles, workplace safety expectations, or regulated operational environments.
• Graphic design experience, visual storytelling, or user-centered design experience.
• Strong facilitation skills for ILT/VILT working sessions, stakeholder alignment, and technical content reviews.
• Experience with Action Mapping, Design Thinking, scenario-based learning, or branching learning design.