Instructional Service Specialist - 100% -Emergency Medical Services Learning Resources Center (EMSLRC)

Position Responsibilities

• Instruct, Train, Consult, Support: Coordinate the operation of and/or serve as the primary or secondary instructor for EMS initial education programs, EMS refresher programs, American Heart Association (AHA) and other nationally recognized course(s) as assigned.
• Consult and collaborate with faculty, staff and external agencies regarding instructional needs and the application of instructional design and tools in the delivery of instruction.
• Schedule adjunct faculty, staff instructors, and contract instructors as needed for courses in the area of responsibility.
• Evaluate/assess Student Skills: Provide consulting and instructional services for classroom, skills labs, and simulation activities. Evaluate candidates participating in state and national certification psychomotor examinations. Provide the EMSLRC Director and Medical Director with regular updates regarding student progression. Respond to all questions/inquiries in a timely and effective manner.
• Facilities/Technology Management: Manage the instructional facility including the classrooms, labs, and mobile equipment. Administer, operate and manage courseware management systems (i.e., ICON, Canvas). Support the application of technology within the teaching facility. Operate and maintain complex equipment, requiring specialized knowledge or skills such as trainers and simulation manikins. Assure facilities are compliant with federal and state regulations and accreditation standards. Provide routine cleaning and preventative maintenance of training equipment.
• Operational Management: Provide guidance regarding teaching materials and presentations. Oversee, manage and maintain approval and data for EMS Continuing Education Programs. Manage student applications, interview processes and general course information. Develop, prepare and monitor course enrollments and generate enrollment, completion, and course-related outcomes measurement reports for administrative review and to meet accreditation and regulatory requirements. Evaluate and implement changes to EMSLRC educational programs to support the mission, strategic plan and financial integrity in accordance with overall departmental objectives.

Education Requirement

• Bachelor’s degree or an equivalent combination of education and experience is required.
• Current knowledge of emergency medicine standards of care, literature, and current practices.

Experience Requirement

• Minimum three (3) years of prehospital EMS or related public safety experience.
• Previous experience in the design of curriculum or course construction.
• Proven ability to meet deadlines, conduct follow-up and multi-task within a changing environment, under minimal supervision.
• Demonstrated excellent interpersonal skills with students, professional health care staff, and interdisciplinary team members as demonstrated through written and verbal communications/interactions.
• Working knowledge of computer software applications such as Microsoft Office and Canvas.

Certification/Licensure Requirement

• Nationally certified (National Registry of Emergency Medical Technicians) Paramedic.
• Nationally certified EMT or Advanced EMT applicants may be considered with Paramedic certification required within two years of appointment.
• Iowa EMS provider certification or reciprocity-eligible at the level of national certification.
• American Heart Association Basic Life Support
• American Heart Association Advanced Cardiac Life Support
• American Heart Association Pediatric Advanced Life Support

Desired Qualifications

• Master’s degree in education or an EMS-related discipline is desired.
• Two (2) years of experience performing direct patient care as an EMS provider in an urban EMS system.
• Fire service or EMS leadership experience at the company officer or field supervisor level.
• National certification as an EMS educator (NCEE) or Certified Healthcare Simulation Educator (CHSE).
• Experience precepting EMS students during field internship.
• American Heart Association Basic Life Support Instructor
• American Heart Association Advanced Cardiac Life Support Instructor (Paramedic)
• American Heart Association Pediatric Advanced Life Support Instructor (Paramedic)