Instructional Equipment & Applications Specialist Senior

Academic Affairs – Classroom Technology Services

About JMU

At James Madison University (JMU), we’re more than just a publicly funded institution — we’re a vibrant, welcoming community located on a stunning campus where innovation, collaboration, and personal growth thrive. Our mission is to prepare students for a bright future, and we believe that starts with supporting the people who make it all possible: our employees.

About the role

The Instructional Equipment & Applications Specialist Senior provides technical support services related to the use of audio-visual, media control, and computer equipment in university classroom and lab facilities to meet the instructional, research, and student experience efforts of James Madison University. These services include planning, programming, networking, installation, and maintenance of high-quality educational technology in classrooms. Specific to this position is maintaining computer-based inventory records and oversight of the departmental equipment inventory. The Libraries welcomes applicants who can demonstrate a commitment to building equitable and welcoming environments. We are committed to encouraging dialogue, cultivating a sense of belonging, and celebrating a broad range of life experiences and perspectives.

This is a full-time, 40 hour per week position with benefits. Normal work shifts for this position will align with regular university business hours.

Responsibilities

• Install, configure and test educational, audio-visual, computer, and multi-media technologies.
• Orient faculty to classroom presentation systems.
• Provide support for installed educational technologies.
• Maintain computer-based inventory records and oversee the storage of inventory.

Requirements

• Considerable knowledge of audio-visual system integration relating to installation, design, and troubleshooting.
• High-level organizational and logistics skills, inventory software system experience, and experience with RFID tagging and tracking.
• Demonstrated commitment to building environments that are accessible and welcoming.
• Experience with HDBaseT installations as well as Cat6A cabling techniques.
• Experience running Cat5e, Cat6, Cat6A cables as well as standard AV cabling such as speaker wire, HDMI cables, and USB cabling.

Qualifications

• Entry level media control software programming skills (preferably Crestron and Extron).
• Ability to respond to service calls quickly and analyze technical problems accurately when assisting faculty clients.

Benefits

• Generous Leave: Enjoy paid vacation, sick leave, parental leave, community service leave, and 19 paid holidays annually.
• Comprehensive Health Coverage: Access high-quality health insurance options that fit your needs.
• Retirement Options: Plan for your future with retirement benefits through the Virginia Retirement System.
• Employee Well-Being: Our Balanced Dukes program promotes wellness and work-life integration through resources, events, and support.
• Tuition Waiver Program: Advance your education with our tuition waiver program for undergraduate and graduate courses taken at JMU.

Pay

Maximum starting pay: $60,000