Instructional Designer Manager

About the role

Own and execute the learning, instructional design, and operational documentation strategy for Supply Chain. Create SOPs, work instructions, user guides, job aids, assessments, and e-learning resources for warehouse operations and broader supply chain functions. Establish and maintain a centralized, searchable Supply Chain document library with strict version control, governance, and audit readiness. Directly supervise, coach, and manage the workload of the Operational Documentation & Compliance Specialist. Measure training effectiveness, document compliance, and partner with process owners to support operational change management.

Requirements

• Bachelor’s degree in Instructional Design, Education, Technical Communication, Supply Chain, or a related field
• 5+ years of experience in instructional design, technical documentation, learning strategy, and document control
• Experience supporting warehouse operations, logistics, inventory, demand planning, or manufacturing functions
• Familiarity with SharePoint, document management systems, LMS tools, SAP, or Körber WMS
• Proven leadership capabilities, adult learning expertise, and knowledge of Lean/Six Sigma or controlled document environments

Benefits

• Medical, Dental, and Vision plan
• Paid Holidays (11 per year)
• Flexible PTO for exempt employees; generous PTO for non-exempt employees
• HSA, FSA and 401K matching plans
• Paid sick time, as well as short and long term disability insurance

Work Environment

Conditions are that of a normal warehouse environment, which can be extremely hot or cold based on outside weather conditions. Noise levels are consistent with forklift traffic; high noise levels require proper protective equipment. Protective equipment, including safety glasses and earplugs, are provided. Reimbursement up to $115 is provided for steel-toed, non-slip safety shoes.

Physical Demands

While performing the duties of this job, the employee is regularly required to sit in front of a computer for many hours a day, stand, walk, reach, and occasionally climb. Standing for 8 hours and frequent walking required. Must frequently lift and/or move up to 50 pounds. Specific vision abilities required include close, distance, color, depth perception, and focus adjustment.